Implementation Success Manager

Implementation Success Managers (ISMs) ensure inquirED’s district partners experience the impact of inquirED’s products, as well as renew and expand their contracts, by providing implementation services and monitoring the health of the partnership. Implementation services include development of strategic implementation plans, data analysis, and selection and facilitation of professional development sessions. ISMs thought-partner with district leaders, bringing a solutions-oriented mindset to overcome barriers and leverage successes. In addition to managing a portfolio of partners across states, ISMs support the sales team with new business. ISMs provide services virtually and in person.

Requirements:

• 2+ years experience driving systems-level change at the district level
• Experience designing and facilitating professional development for adults
• Ability to thrive in ambiguity
• Willingness and ability to travel
• Customer success experience preferred

Why work for us:

• Health & 401K: Employee-covered health care and retirement match
• Flexible PTO & Company Closures: Flexible PTO and 12+ observed days off
• Chances to Connect: Biannual company retreats and optional local meetups
• Remote Opportunities: Most positions are remote, supporting work-from-home flexibility
• Perks and Stipend: Technology package provided, plus a home office stipend
• Learning and Development: Educational and development opportunities, monthly Brunch and Learns, and more!

*Please note that because of high application volume, we are only able to respond to applicants moving forward in the process.