back Logo provides on-demand, one-on-one online tutoring and writing services for students 24/7, and analytics and reports for administrators.

View Videos Product Website provides online tutoring support in subjects that align to courses particular to each institution. Students can access services through any web browser on any device, or via a single sign-on link from their LMS courses page. They can access tutors on demand, 24/7, or can schedule an appointment with their favorite tutor. Students engage in one-on-one sessions and communicate with their tutor through instant messaging or voice chat. In the online classroom, tutors and students use the interactive whiteboard to work through problems, share files or broadcast webpages. Tutors assess students’ subject knowledge and proactively work with them to ensure they are engaged and understand each concept before moving onto the next. If a tutor feels that a student is not progressing toward concept mastery they can flag the student and alert the institution. The platform automatically generates alerts for sessions that are unusually long or subject requests that are unusually frequent. All sessions are archived so students can review them at any time. At the end of each session, students can rate their tutor and provide feedback about their experience. This information is sent to institution administrators, allowing them to assess the service. Students also have the ability to drop essays off for review. Feedback is provided within 24 hours and includes comments on the strengths and weaknesses of the writing as well as line-by-line edits.

For administrators, includes a platform that shows overall usage analytics, a topic report with usage data by course, and a session report with individual session data including any early alert notifications. However, stakeholders with different roles receive different levels of access to this data. For example, faculty instructors can only see data for their courses.

Features for Student Success:

  • On-demand tutoring support 24/7
  • One-on-one tutoring
  • Essay reviews within 24 hours
  • Data analytics and reporting
  • Flags at-risk students
  • API-based integrations


  • Time to go Live: Implementation time varies as the process involves strategies for consultation, integration, customization, communication and continuation.
  • End-User Training: No training required.

Tool Type
  • Planning & Mastery
  • Early Alert
LMS Integrations
  • Blackboard
  • Canvas
  • Brightspace by D2L
  • Moodle
  • Sakai
  • Schoology
SIS Integrations
  • Banner
  • Colleague
  • Power Campus
Standards Integrations
  • LTI
Interested Departments
  • Academic Affairs
  • Student Affairs / Student Services
Pricing Data
  • Implementation fee
  • One-time implementation fee based on the sophistication of implementation. Institutions purchase blocks of hours.

Who is using it?

Florence-Darlington Technical College LogoIvy Tech Community College LogoTexas A&M Univesity Logo
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