Starfish Enterprise Success Platform Product Website

The Starfish Enterprise Success Platform collects and centralizes data from existing campus systems, providing administrators, advisors and instructors with a complete view of the student to help inform their decisions. Given the amount of data available, stakeholders have varying levels of access to the data.

Faculty and advisors can manage student caseloads by viewing open alerts and student success scores, refining caseloads by institution-specific metrics and then taking action on the data. Student success scores are generated from term-over-term or year-over-year persistence models built from student demographics, academic performance and campus activity and engagement, including kiosk check-ins to campus services. Faculty and advisors can flag students, refer them to other departments or resources, message them, take notes, or even send students kudos. They can also create success plans with them, based on customizable templates that aim to help students tackle administrative milestones like academic probation, financial planning and applying for graduation. Students can use features similar to faculty and advisors on the student-facing side of the platform.

Faculty can complete progress surveys for students in their courses and indicate whether students are excelling or struggling on institution-specific metrics. Submission of surveys triggers automated communication to appropriate staff members, alerting them of any need to intervene.

Advisors can work with students to build a degree plan, identifying the courses needed to move forward in their major, as well as those required if they were to switch majors. Advisors also can review how students are performing in each of their courses.

Administrators can view analytics and reporting, customized to their institution, to help determine how initiatives and interventions are performing across campus.

Features for Student Success:

• Flags at-risk students
• Promotes students’ positive behavior through kudos
• Builds institution-specific, term-over-term or year-over-year persistence models
• Generates velocity score to assess the rate at which students are progressing toward completion
• Business intelligence capabilities
• Flat file integrations

Implementation:

• Time to go Live: Implementation takes about 8-12 weeks to configure workflows, tools and success scores, but can take up to 4-5 months, depending on the level of customization for business intelligence analytics.
• End-User Training: Hobsons consults with the institution to understand interventions across campus, mapping interventions to Hobson’s inventories to help determine gaps or redundancies in support services. Hobsons provides technical product training as well.

Who is using it?