Product Index > Student Success > Smarthinking
Smarthinking provides on-demand, one-on-one online tutoring and writing support services 24/7.
Smarthinking provides online tutoring and writing support services to supplement instructors’ teaching with additional human support to maximize student performance and success. Students are able to log into the web-based or mobile application, access virtual whiteboards and correspond with a human tutor in real time. Online support is available 24/7 for any course across the discipline spectrum. Interactions are typically one on one, but group tutoring and online chat are also available. Tutors focus on improving student knowledge about the particular subject matter, and sessions are archived so that students have a record of their progress and competency. If at any time tutors feel a student has not made sufficient progress, they are able to categorize and flag that session, thereby adding actionable information to existing session data for the appropriate staff member. Students also are able to submit documents on any subject matter for review. They receive feedback within 24 hours with strategies and tips on how to improve the document, rather than a paper that has been edited for them.
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