Smarthinking Product Website

Smarthinking provides online tutoring and writing support services to supplement instructors’ teaching with additional human support to maximize student performance and success. Students are able to log into the web-based or mobile application, access virtual whiteboards and correspond with a human tutor in real time. Online support is available 24/7 for any course across the discipline spectrum. Interactions are typically one on one, but group tutoring and online chat are also available. Tutors focus on improving student knowledge about the particular subject matter, and sessions are archived so that students have a record of their progress and competency. If at any time tutors feel a student has not made sufficient progress, they are able to categorize and flag that session, thereby adding actionable information to existing session data for the appropriate staff member. Students also are able to submit documents on any subject matter for review. They receive feedback within 24 hours with strategies and tips on how to improve the document, rather than a paper that has been edited for them.

Features for Student Success:

• On-demand tutoring support 24/7
• One-on-one and group tutoring
• Writing reviews within 24 hours
• Student-facing mobile app
• Flags at-risk students
• Data analytics and reporting
• API-based integrations

Implementation:

• Time to go Live: Implementation usually takes 48 hours. Pearson Education works with the institution to understand school and faculty operations, so they can embed the product within the institution’s LMS courses.
• End-User Training: No training required.

Who is using it?