Call-Em-All

Automated calling and SMS services allowing schools to manage communication with multiple audiences

Overview

Call-em-all is a phone broadcasting service that sends automated phone calls, surveys,or text messages on-demand. Formed in 2005 by founders Brad Herrmann, Hai Nguyen, and Stephen Barclay, it allows a school to quickly record emergency updates, school closure notifications, event announcements, attendance notifications, brief surveys and other school communications. Then, it allows users to view call analytics from completed calls.

To broadcast a call, survey or text message, school administrators or other organizational users can either manually add contact or upload a list of contacts in an Excel or comma delimited file. Once the contacts are added, the user creates an audio broadcast, SMS or survey by selecting recipients and scheduling the broadcast time. To add audio, the user can upload an audio file or can call a toll-free number. After reviewing the message and details, the user finalizes the call.

To review the results of the call, the user logs into their account and selects completed calls. The dashboard reports number of completed calls, live persons reached, voice mail messages left, busy lines, invalid numbers or not completed. If the user sent a survey, the system records the keypad entry.

To facilitate some of the main broadcast operations of a school administrator, Call-em-all will set up automated calls using its API (for attendance call-outs, for example), and will provide functionality to set recurring calls. Calls and texts can be initiated directly from a user’s phone.