Director of Education, Knowledge and Community

Chan Zuckerberg Initiative - Palo Alto, CA - Full time

One of CZE’s core values is that we Learn Fast. The Knowledge Management team will help foster “Learn Fast” capabilities and culture within CZE. Specifically, the team will:1. Ensure CZE activities have the data collection processes and systems to produce ongoing feedback for learning, continuous improvement and impact evaluation.2. Provide ongoing analytical support for field research, performance management and other core functions3. Gather and synthesize relevant research and happenings in the field and provide to team in easily accessible and usable form4. Provide tools and resources for gathering and synthesizing input and insights from team members, partners, and stakeholders in the broader field including at the grassroots level5. Build and manage an on-demand expert network to provide timely counsel at the strategic, operational and tactical levels.


  • Lead efforts to create an intentional learning agenda for CZE team
  • Lead efforts to make sure appropriate data collection systems are in place to support learning, improvement and evaluation
  • Curate critical market research and share synthesized findings and insights with the CZI and CZE team(s)
  • Develop means to gather “customer” feedback to gauge CZI’s effectiveness and progress towards goals
  • Identify and manage cohort of expert resources for team learning
  • Work with CZI and CZE leadership team to develop core processes, systems and norms to ensure that the CZE team works within a supportive culture committed to learning and impact
  • Directly manage a knowledge management team and indirectly support the entire CZE team in achieving their learning goals
  • Work closely with counterparts within CZI including Science, Engineering and Policy teams to develop shared tools and infrastructure and share learnings


  • 10+ years of professional experience in education or related fields, including at least 5-7 years of senior management experience
  • Demonstrated ability to understand complex data systems and evaluation methods
  • Demonstrated ability to build new teams and supportive systems and cultures
  • Proven ability to navigate complex organizations and processes to deliver results
  • Proven ability to make decisions in fluid environments with limited information at times
  • An excellent listener – someone who can hear and synthesize learnings from disparate and diverse audiences/sources
  • Excellent interpersonal skills and the ability to engage internal and external stakeholders, at all levels

Apply Now

Experience Level

6 or more years

Chan Zuckerberg Initiative

About the Chan Zuckerberg Initiative

The Chan Zuckerberg Initiative was launched by Facebook founder and CEO Mark Zuckerberg and Dr. Priscilla Chan, a pediatrician and founder of the Primary School. CZI seeks to advance human potential and promote equity. Initially, focus areas will include personalized learning, curing disease, and building strong communities. We will make long-term investments over 25, 50 or even 100 years because our greatest challenges require time to solve. To learn more, visit our Facebook page.

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