Vice President, Business Operations

BetterLesson - Cambridge, MA - Full time

BetterLesson - Cambridge, MA - Full time


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About The Job:

As Vice President of Business Operations, you will work hand-in-hand with BetterLesson’s executive team to execute special projects across the entire organization. We envision this person as responsible for building, and then running, the internal processes that will accelerate a successful business strategy. In many respects, it is hard for us to define this role because you need to be able to quickly learn and be good at everything, and these responsibilities are critical to enabling our company to tell a compelling story of BetterLesson’s impact on, and empowerment of, teachers and students. You will report to the founders of the company.

You will focus on 6 main functional areas:

1. Strategy: Establishing the components of our day-to-day processes, and supporting department leaders to do the same for their teams, to set the foundations of a highly scalable business.

2.Communication: Managing the communication cadence across the broader BetterLesson team, identifying ways to highlight/dashboard KPIs and other critical information, and serving as the lynchpin in the connectivity and culture of a largely distributed and remote workforce.

3.Knowledge Management: Organizing our broad systems and teams in order to rapidly distill and refine information about events, products, capabilities, and values into a unified and synchronized message.

4.Business Development: Leading BetterLesson’s efforts to think creatively about new partnerships and sales channels, particularly foundations and district-driven public outreaches, and applying those insights to execute on new business development (e.g., RFPs).

5.Hiring and Training: Building and managing the recruitment and hiring processes across the BetterLesson team, and then developing an onboarding process for new team members to internalize BetterLesson’s approach, value proposition, and impact.

6.Everything Else: Customer analysis and pricing?Legal document review and redline?Software vendor selection and implementation?There is a broad spectrum of operational activities that need the attention of a highly skilled person who can get up to speed quickly on anything, and you are our guy/gal.

You are:

  • a proven leader with outstanding management and interpersonal skills;
  • clear and professional communicator, both verbally and in writing, with off-the-charts EQ;
  • able to work in partnership with all levels of an organization;
  • operationally focused, detail-oriented, and simply able to get stuff done;
  • analytically oriented with strong decision-making and problem-solving abilities;
  • passionate about education and BetterLesson’s social mission; and
  • comfortable embracing the experimentation, risk, speed, & failure inherent to startup hustle.

You have:

  • a bachelor’s degree; and
  • 7+ years of management and operations experience, preferably with 3-4 years in management consulting or investment banking and 3-4 years in an industry operations management position.

You potentially even have:

  • an MBA from a top graduate business school.

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Experience Level

Senior Level


About BetterLesson:

BetterLesson empowers K-12 teachers to build a modern classroom: learner-centered, culturally responsive, and personalized. BetterLesson supports teachers for the entire school year with regular, 1:1, virtual coaching. 

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