UX Researcher - remote

Illuminate Education - Remote - Full time

Position Overview

As a UX Researcher, you’ll be joining our UX Team while working closely with Product Management, Engineering, and other teams to drive and lead incredible user experiences across our products for K-12 students and educators. The UX Researcher will focus on user experience research for one or more products for Illuminate while also serving as an active member of our UX Team.

Key Responsibilities

  • Become fluent in past research and analytics to help inform future focus.
  • Plan, design, and execute quantitative and qualitative research engagements for one or more of Illuminate’s core products in partnership with UX, Product, and the Research & Analytics team.
  • Identify opportunities of improvement and help prioritize different pathways towards alleviating user pain-points.
  • Analyze, prepare, and present findings in visually compelling ways to internal teams.
  • Utilize findings to produce research deliverables such as user personas, user journeys, user mental models, empathy maps, etc.
  • Collaborate with other designers to create design deliverables for concept testing and usability feedback.
  • Be an active member of the UX Team, contributing to our design processes, tools, and norms while assisting the team where needed.
  • Work with our other designers to leverage our design system within your work, utilizing and creating reusable components and patterns across our products.

Minimum Requirements

  • Bachelor’s degree or equivalent experience in design, HCI, psychology, cognitive science, information science, business, computer science or related field.
  • Demonstrable UX research experience dealing with complex problems for web-based software products (portfolio/website required).
  • Ability to dive into research to help us make better data-informed decisions.
  • Strong data visualization skills.
  • Expertise in common design software tools such as Figma (preferred) or Sketch.
  • Current on the latest responsive web design techniques for desktop and mobile design.
  • Knowledge and/or experience with data analytic tools.
  • Excellent written, interpersonal, and presentation communication skills.
  • A readiness to proactively drive change and improvement across cross-functional teams.
  • K-12 market experience and a passion for education or edTech is a huge bonus.

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Apply for this job

Role

Ux / Graphic Design

Experience Level

Mid Level

Illuminate Education

Illuminate Education partners with K-12 educators to equip them with data to serve the whole child and reach new levels of student performance.
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