Technology Associate

Princeton Montessori School - Princeton, New Jersey - Part time

Princeton Montessori School is seeking a Technology Associate to support the organization in its ongoing need for technology support. This is a new position requiring a daily on-site presence at our beautiful campus located in Princeton, NJ. The ideal candidate would be excited to join an administrative team in a small independent school and would bring a willingness to learn, a passion for their work, and the ability to problem-solve to the position.

The Technology Associate is responsible for providing daily technology support and training to faculty, staff, and students to ensure their needs are being met and issues resolved in a timely manner and implementing the educational technology needs of the organization. The position requires significant interaction with faculty, administration, students, and adult learners to provide hardware and software support and requires a strong bias towards customer service, quality, and end-user satisfaction.

Primary Responsibilities of the position include:

  • Provide troubleshooting, support, and training for faculty and staff in their use of Google Workspace for Education
  • Offer timely and helpful technology support to faculty, staff, and students
  • Coordinate educational software needs and support the faculty in their use
  • Maintain the school’s educational software licenses and subscriptions. Manage the license agreements and passwords for all educational software
  • Manage the school’s hardware inventory of Macbooks, Chromebooks, iPads, printers, and other peripheral devices
  • Determine best practices for computer usage across the organization, communicate these to school leadership, and coordinate implementation
  • Support the organization on projects requiring tech and/or A/V expertise

Competencies Required:

  • Ability to effectively troubleshooting hardware and software issues in a timely manner
  • Excellent understanding of hardware: Apple products, Chromebooks, iPads, and associated accessories
  • Thorough knowledge of and experience with Google Suite for Education (Google certification preferred)
  • Strong communication skills, both written and verbal
  • Experience using and/or implementing educational software for elementary grades (1-8)
  • Ability to provide training to faculty and staff
  • Onsite presence required. Some evening and weekend work may be necessary depending on operations load, project timeline requirements, or urgent support
  • Bachelor’s degree minimum and at two years industry experience, preferably in an educational setting
  • The following would be a plus: Knowledge of FileMaker Pro, K-12 educational technology tools, Project Management methodology, and the ability to see future technology trends

The ideal candidate would possess the following attributes:

  • A customer service-oriented approach and positive “can-do” attitude
  • Strong organizational skills and the ability to juggle multiple priorities and while meeting deadlines
  • Excellent oral and written communication skills and the ability to respond quickly to all communications
  • Commitment to professional development and lifelong learning
  • Strong work ethic, high energy, positive attitude, flexibility, and eagerness to solve problems as they arise
  • Maturity and stability sufficient for a demanding position

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Role

Customer Implementation / Customer Success

Experience Level

Mid Level

Princeton Montessori School

Princeton Montessori School is dedicated to developing passion and nurturing the potential in each child, through the values and principles of the Montessori philosophy. Founded in 1968, we currently serve approximately 200 students from infancy to eighth grade from the greater Princeton area.
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