Technical Product Manager

TalkingPoints - Remote - Full time

About TalkingPoints

TalkingPoints is an award-winning education technology non-profit organization with the mission to unlock the potential of low-income, underserved families to support their children’s learning by partnering with their children’s schools. COVID-19 remote learning environment has made our mission ever more urgent and important. We’re building a one-of-a-kind product in the market, a multilingual family engagement platform that connects families and teachers using human and artificial intelligence powered, two-way translated messages and personalized supports — eliminating language, time limitations, and know-how as barriers to school/family connection.

Millions of teachers and families are using TalkingPoints in their classrooms and schools and districts across the U.S. TalkingPoints works with key school district partners such as Oakland Unified, Wake County and NYC DOE. We have won awards from NYU, MIT,, Ashoka, Forbes and are backed by, AT&T, Carnegie Corporation, Schmidt Futures, Stanford University and NewSchools Venture Fund, to name a few. Most recently we were named an evidence-based learning platform to support by MIT’s J-Pal, and our research partners include University of Chicago and MIT.

Our technical products are supported and recognized by organizations such as Google (who we continue to partner closely with their research/eng team) and are shared widely in the technical community, such as NeurIPS. 

Diversity: we celebrate it, we support it, and we thrive on it!

The opportunity

Be the first technical product manager at TalkingPoints, supporting our AI, translation, data products and data science needs focussed on key areas of our work:

  • Managing TalkingPoints AI-driven translation roadmap as well as human translator operations end to end, managing trade offs of quality, efficiency and reliability
  • Managing external and internal data products, partnerships, and integrations
  • Driving product and technical requirements for internal and external reporting and analytics products (e.g., topic classification)
  • Collaborating with engineering team on identification of ML, NLP and other AI-related technologies to support product and impact goal

Who you are

The ideal candidate will have most or all of the following:

  • 5+ years experience supporting technical product development/management.
  • Experience driving development and launch of technically-complex products using natural language processing, machine learning, and other applications of AI and /or data science.
  • Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate innovative new ideas
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions.
  • Specific technical expertise including:
    • Data science/analytics, e.g., Tableau, query building, SQL
    • Collaborating with engineering to design, build and manage scalable API infrastructure and general APIs
    • Collaborating with engineering to support data pipelines and data sharing
    • Agile, workflow, resource management
    • User experiences, user access, security, query builder, interface and information architecture
  • Overall fit with our culture including:
    • Ability to work in a fast-paced environment where continuous innovation is desired.
    • Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment.
    • Strong team-player: we work as a small, tightly-knit team and you should be self-starting and motivated to build things.
    • Scrappy, experimental and excited about a fast-paced startup environment.
    • Strong commitment to our mission and using technology to make a difference.
    • Experience in education and/or empathy with communities we serve (e.g., underserved populations, education, immigration, bilingual and/or multicultural environments).

What we offer

  • An incredible opportunity to build a mission-driven, rapidly growing startup tech nonprofit
  • Competitive salary, full coverage health insurance, benefits, and unlimited vacation
  • Casual and flexible work environment central San Francisco location (pre-COVID19) with easy access to public transportation
  • Fun, smart, dynamic, motivated team focused on working together to transform family engagement to serve the families who need it most

How to apply

Please submit your resume, a brief paragraph describing your interest, and a link to your LinkedIn profile

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Product Management

Experience Level

Mid Level

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