Technical Implementation Manager

Transeo - Chicago, Illinois or Remote - Full time

Transeo (we provide software solutions to schools and school districts nationwide) is growing and seeking to hire a Technical Implementation/Integrations Manager. Reporting to our Chief Technology Officer, you’ll be responsible for the integration of our software solutions with student information systems used by our customers. You will manage relationships with our customers, shaping and delivering solutions that are aligned to customer needs and fit for purpose. You will lead and work with our Technical Implementation Specialist and closely with clients to scope, document, implement, deploy and support integration solutions. You’ll provide excellent consulting and guidance to customers, truly understanding their business. Using your technical and professional expertise to mentor and guide our customers to exceptional outcomes.

Preferred Profile:

  • 3+ years of professional project management expertise with a track record of leading operational business projects
  • Proven experience with software integration solutions which are fit for purpose including requirements capture, design, development, testing, operational implementation and post go-live support
  • Previous experience deploying hardware and/or software solutions in an educational (K12 and/or higher education) environment
  • Experience of one or more business application environments (e.g. CRM, eBusiness/ERP etc.)
  • Previous experience working with Student Information Systems Platforms (Powerschool, Infinite Campus, Edlio, Blackboard)

The Company

Transeo is a different kind of company. We place a premium on social impact, having fun, working hard, and thinking deeply but practically. Transeo was created for educators by educators. We have forged both a corporate team and collaborative partnerships that represent some of the highest caliber talent and thinking in the field of K-12 education. In addition to diverse, high-energy, and smart professionals, we have a strong national network of leading educational organizations.

The Platform

We build and deploy software with a suite of tools that helps schools, districts, regional entities, and states transform the way they support students in their college, career, and life readiness journey. Transeo currently features 4 products (Serve, Jobs, Journey, College) with more on the way, all fully integrated and built using the most relevant and up to date tech stack. The suite is highly configurable to suit the needs of every organization and impacts students in highly meaningful ways.

The Ideal Candidate:

  • Excellent customer focus, able to build open and trusted client relationships, assess customer needs and manage and challenge customer expectations. You will be able to intervene effectively and resolve customer escalations appropriately
  • Ability to resolve Client issues working at both process and technical level recommending and justifying suitable approaches;
  • Excellent communicator, able to communicate with customers and colleagues with impact and credibility.
  • Strong commercial awareness and complete understanding of project and business dynamics
  • Ability to work to tight deadlines and make sensible decisions under pressure
  • An acknowledged expert and responsible for thought leadership in the integrations capability – defining processes, creating relevant documentation and developing tools
  • Good understanding of cloud computing, web services and associated integration challenges
  • Flexible (including willingness for short term travel or not regular working hours). Long term travel may be required, but is voluntary and not mandatory.

Compensation and Benefits

The salary range for this position is $85,000.00 plus commensurate with experience. We also provide the following benefits to all employees:

  1. All required hardware and software (PC/Laptop, Software, Tools & Platforms)
  2. Generous health plans with substantial portions covered by Transeo including:
    1. Healthcare
    2. Dental
    3. Vision
  3. Potential for a stock compensation plan

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Role

Project Management

Experience Level

Mid Level

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