Enrollment Advisor (Contract)

Pathstream - Remote - Full time

Our new Enrollment Advisor will join a team of advisors and be responsible for connecting with prospective Pathstream students and test new ways to contact, message, and understand them. They will be able to manage a daily pipeline of outreach while taking comprehensive notes on each prospect to help us learn what types of contact work and learn more about our target audience.

This role is critical to the success of our programs and the overall experience of our students. A successful Enrollment Advisor has a keen sense of what students from all ages and backgrounds need in their learning journey and a professional and empathetic demeanor when interacting with others. This is an exciting opportunity to contribute to the systems and procedures that will help us scale the reach of our online courses.

This position can be remote or based out of our HQ in San Francisco, CA and reports to the Marketing & Enrollment team. We are targeting a 75-90 day contract from early July to the end of September.

WHAT WE DO

At Pathstream, our mission is to create the most accessible and effective career pathways to the jobs in this current economy. We accomplish this by partnering with leading software companies to build college curriculum for emerging digital-skill careers. We provide course instruction, project evaluation, enrollment support, 24/7 technical support, and career services to ensure our students are successful in their learning.

Progress to date:

  • Established partnerships with Google, Salesforce, Facebook, Tableau, Asana, and Unity
  • Established partnerships with 25+ colleges and universities in 17 states that serve over 1 million students
  • Launched our online learning platform — used by over 2,000 students
  • Viewed as a groundbreaking education model, as featured in this TechCrunch article
  • Closed $12 million in Series A financing in 2019, as featured in this EdSurge article

We’re a tight-knit, hardworking, mission-driven team of ~60 employees who are eager to scale our solution and transform education across the United States. See who we are and what we believe in!

THE ROLE

As an Enrollment Advisor, you will:

  • Manage a daily pipeline of contact with new and existing prospective students
  • Document learnings from calls
  • Test new messaging and outreach strategies
  • Contribute to Pathstream’s user research efforts

YOU’LL BE SUCCESSFUL IF YOU HAVE

Qualified applicants will meet the following criteria:

  • Experience in a call center or similar setting where you manage outreach to many different people
  • Student-centric and service-oriented mindset
  • Experience using CRM systems
  • Ability to work quickly and adapt to an agile start-up environment
  • Enthusiasm for Pathstream’s mission
  • Ability to work outside of traditional hours to adapt to calling prospects in multiple time zones

Nice to have:

  • Experience in B2C sales
  • Experience talking to prospects interested in educational programs
COMMITMENT TO DIVERSITY AND INCLUSION

Our company values diversity and believes diverse teams make innovation possible. We work on complex, difficult problems with no linear or clear solutions. We need a diverse team that can bring different perspectives and approaches, and whose experiences reflect the full set of stakeholders we seek to serve. As such, Pathstream is an equal opportunity employer. We encourage all qualified applicants from any race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or other characteristics to apply.

SAN FRANCISCO FAIR CHANCE ORDINANCE

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Role

Sales

Experience Level

Mid Level

Pathstream

Pathstream's mission is to create the most accessible and effective career pathways to the jobs in this current economy. We accomplish this by partnering with leading software companies to build college curriculum for emerging digital-skill careers.
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