Strategic Account Manager

zyBooks - Austin, Texas - Full time

zyBooks is seeking a dynamic and highly motivated sales leader to add to its talented team of professionals. This position has a high profile within the zyBooks organization. The Strategic Accounts Manager interacts with Chairs, Faculty, Educational Technologists, and other key players within Higher Education institutions.

The Strategic Accounts Manager’s primary focus is to drive course, departmental, and divisional sales, sell-through and growth through extensive on-campus work. The position is Texas-based. Additionally, the candidate will manage a team of 2 inside sales representatives calling on accounts within the regional coverage. The Strategic Accounts Manager is expected to travel extensively to call on Tier 1 university and community college targets, especially during the height of the spring and fall selling seasons. Travel also includes regional and national conferences, sales meetings, and occasional visits to the corporate offices. The Strategic Accounts Manager will report to the Sr. Director of Sales.

Areas of Focus


  • Work with a team of Account Executives to determine where campus visits will best drive incremental growth.
  • Represent zyBooks on those campus visits to create new leads, move existing leads through the pipeline, and close business through presentations and face-to-face interaction.
  • Raise the profile of zyBooks within the region by securing meetings with departmental chairs, co-chairs, course coordinators and key decision-makers, as well as heads of online learning and centers for teaching and learning innovation. Participate and lead sessions in national sales meetings, regional meetings, and regional conferences.
  • Provide post-adoption on-boarding, training and support for key adoptions.


  • Develop deep product knowledge, valued dialog of zyBooks content, the zyBooks platform, and competitors.
  • Develop deep knowledge of academic trends and new learning technologies.

Market Development & Sales Development:

  • Assist in identifying key customers that can play a role in advancing zyBooks content, platform, and user experience.
  • Assist with planning and implementation of regional meetings and national sales meetings.
  • Create a healthy and productive team environment by providing leadership and training to your Account Executives with a focus on call planning, the sales calendar, and developing higher value opportunities.

Primary Objective:

To use all the strategies outlined above to meet revenue targets within the assigned region.


  • 5-7 years of sales experience in the industry preferred
  • Direct line manager experience in the industry preferred
  • A record of success in sales, with a demonstrated ability to meet or exceed new business sales acquisition goals
  • Particular experience selling to STEM college-level faculty and administrators
  • Excellent verbal and written communication skills
  • Ability to work as an effective internal influencer and teammate
  • Working knowledge of CRM systems, preferably
  • Highly motivated and organized. Ability to work independently and creatively
  • Ability to travel extensively during the active selling cycles (fall and spring)
  • A passion for making a difference in education

College Degree:


zyBooks is committed to creating a diverse work environment and is proud to be an equal opportunity employer. 

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Experience Level

Mid Level


zyBooks combine the power of interactive tools, responsive questions, and animations to provide students with a rich learning experience.

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