Sr. Business Analyst

TNTP - Remote - Full time

Senior Business Analyst – Workday

Flexible Location

TNTP seeks a full-time Senior Business Analystfor the Technology team. This position is based in a home office anywhere in the U.S. and is available immediately. Occasional travel is required, contingent upon organizational/state/federal travel regulations. 

Who We Are

A national nonprofit founded by teachers, TNTP believes our nation’s public schools can offer all children an excellent education. Today we’re a diverse team from a wide range of fields, united by a fierce commitment to helping school systems end educational inequality. We work at every level of the public education system to attract and train talented teachers and school leaders, ensure rigorous and engaging classrooms, and create environments that prioritize great teaching and accelerate student learning.

The Technology team is a dynamic team which provides services to over 800 TNTP staff working on more than 40 contract sites across the country and maintains a cloud-based infrastructure and suite of enterprise-level systems of moderate to high complexity. The team works directly with internal clients to provide exceptional customer service, manages technology vendors, and mitigates risk. The Technology team approaches work through a model of continuous improvement and governance models to support the evolving work of internal clients and address the business needs of a growing, virtually connected organization. We operate with a team culture focused on collaboration, sustainability and professional development.

What you'll doAs Senior Business Analyst, you will be the technical leader for TNTP’s human capital and financial management enterprise solution (Workday and Adaptive)and will work collaboratively with internal clients to analyze process and technology challenges and recommend practical solutions. You will keep a constant pulse on systems and data trends to ensure the Enterprise Systems team and clients meet their goals and will support strategy execution for the organization.  

Specific responsibilities include: 

  • Project manage the semi-annual Workday feature release process, working with stakeholders and subject matters experts across the organization to identify impact and enhancement opportunities. You’ll also coordinate the testing, training, and change management process associated with new release features and functionality.
  • Provide technical leadership for Workday, inclusive of leading implementation of incremental improvements, managing the internal systems roadmap, maximizing adoption, system maintenance and optimization, and monitoring usage trends to recommend enhancements.
  • Lead the operational and tactical teamswithin the governance framework
  • Assess current state business processes and capability gaps and identify multiple solution options and pathways by working with internal clients using Workday or those who could benefit from its use
  • Analyze requirements for complex business needs, ensuring that all requirements support delivery of project goals and meet prioritized key stakeholder needs.
  • Coach, train, project manage and develop the team of admins and analysts supporting Workday to build a strong inclusive team culture, deepen system knowledge and provide technical support
  • Build relationships with diverse group of stakeholders to successfully gain input, negotiate complex needs, and prioritize opportunities 
  • Effectively communicate complex ideas to both technical and non-technical audiences at varying levels of organizational leadership 
  • Strong business knowledge, including knowledge of organizational services and structure and industry trends, products, services and client needs 
  • Lead documentation (both technical and user facing) of Workday processes and support knowledge management and Workday literacy across the organization 

What You Bring

We are looking for amazing people who have diverse backgrounds and experiences, are inspired by our mission and are highly motivated to change children’s lives through education. You’ll be right at home here if you learn from failure and overcome adversity, cultivate strong relationships, understand the power of diversity, advocate for equity, aspire to lead through inclusion, and push yourself, your work and the people around you to the next level. 

We are looking for a creative problem solver who loves technology, knows how to build strong relationships with clients to diagnose their needs and implement effective solutions, and enjoys constantly learning and innovating.  

We expect our Senior Business Analyst to: 

  • Manage and improve on systems.You’ll use your familiarity with technology systems, technical, analytical and problem-solving skills to propose solutions and run with them every day. 
  • Generate Solutions. You’ll use your creative problem-solving skills to address complex problems that will best support internal group needs. 
  • Love Data. Your experience analyzing data and making it come alive will be crucial. You will design and implement processes and reports to ensure data integrity 
  • Connect the dots.You’ll use your strong project management and problem-solving skills to create and execute on multiple, complex streams of work, proposing solutions to thorny issues and making critical decisions on the best course of action for our work. Ambiguity doesn’t scare you; just the opposite, you thrive on it.  
  • Build Relationships with TNTP staff.You’ll regularly interact with staff looking for creative technical solutions and will approach solving problems with their perspectives in mind, providing resources, recommending solutions and motivating them to try out new ways of working.You have an ability to connect and build relationships with a diverse group of staff. Bilingual abilities are a plus.   
  • Motivate and influence others. You bring out the best in your team and enjoy developing others and sharing knowledge. You are confident yet humble with peers, listen actively, and advise effectively.
  • Embrace a fast-moving organization. Deadlines, changing priorities and new projects don’t overwhelm you. Instead, they inspire you to rise to the occasion. 
  • Deliver crisp, clean messages. Whether in writing or on the phone, your communications are articulate and concise. You understand your audience and communicate complex information in a compelling way. 
  • Model Cross-Cultural Agility.Authentic self-reflection, self- awareness, and high emotional intelligence are central to who you are. You use your cultural understanding of yourself and others to build trusting relationships with colleagues and clients.


  • Prior experience with Workday and Adaptive as an administrator is required.Workday Pro Certification is a plus.
  • Experience with a wide variety of business analysis techniques, including but not limited to process design, implementation and improvement; cost-benefit analysis; risk analysis; and metrics and key performance indicators. 5+ years of increasing experience working as a business analysis practitioner preferred. 
  • Strong interpersonalskills, includingclient management and theabilityto influence and engage project teams,peers,and TNTPleadership team members.
  • Experience providing technical leadership, development and cultivation to other business analysts and admins; experience managing others preferred 
  • Self-reliant,results-orientedproblem-solvingskills,includingthe ability to critically assess challenges and identify innovative, effective solutions in ambiguous situations.
  • Excellent project management skillswith theabilityto make decisions, work efficiently, prioritizeeffectively,and anticipate future needsin a fast-paced environment. 
  • Ability to research, assess, and recommend improvements to business processes, organization, and policies that can increase the advantages gained from technical and non-technical solutions 

What We Offer

TNTP offers a competitive salary commensurate with experience in a similar position with the potential for an annual performance-based bonus. The salary range for this position is $88,000-$132,000. New hires are typically brought into the organization at a salary between the range minimum and the salary range midpoint depending on qualifications, internal equity, and the budgeted amount for the role. We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Other benefits include dental and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, commuter benefits, referral bonuses, professional development, and a 403(b) plan. We also offer an inclusive environment where staff are encouraged to bring their whole selves to work every day. TNTP may offer a relocation stipend to defray the cost of moving for this role, if applicable.

To ApplyPlease submit your online application through Workday. 

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Project Management

Experience Level

Mid Level

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