Software Engineering Manager, DevOps (San Mateo, CA)

IXL Learning - San Mateo, California - Full time

IXL Learning, a leading edtech company with products used by 12 million students worldwide, is forming a new team to manage the infrastructure for our acquired SaaS products and ensure high quality of service. We are seeking a Software Engineering Manager to help build this team and provide hands-on technical and project leadership.

WHAT YOU'LL BE DOING

  • Recruit, build up, and manage a high-performing team of devops engineers
  • Work with your team to master a variety of production technology stacks, ensuring appropriate knowledge coverage
  • Take responsibility for site performance, uptime and scalability
  • Develop and maintain accurate monitoring dashboards, alerting and runbook documentation suited to each product
  • Manage on-call rotations
  • Partner with application engineering teams to understand product needs, support test environments, and manage CI/CD pipelines
  • Propose architecture changes that will allow us to consolidate, simplify, and streamline our technology, company-wide
  • Guide and mentor engineers to ensure a high level of work satisfaction, technical advancement, and progress towards individual career goals
  • Make company initiatives, mission, goals, and values clear to each team member

WHAT WE'RE LOOKING FOR

  • Bachelor's or advanced degree in computer science or a related discipline
  • 7+ years of professional hands-on software engineering or devops experience
  • 2+ years of experience leading a software engineering or devops team
  • 2+ years of experience managing and troubleshooting online multi-user SaaS systems
  • Fluency in devops concerns such as source control, builds, deployments, networking, scaling, and monitoring
  • Flexibility to work with a variety of technologies and legacy systems, balanced against a passion to streamline and modernize
  • Skill at troubleshooting problems across the stack, providing both immediate fixes as well as long term solutions
  • Experience running services in cloud platforms such as AWS or GCP
  • Experience with common service technologies like web servers, message queues, load balancers, and databases
  • Experience with Docker and Kubernetes is a plus
  • Flexibility about work hours and being on call
  • Strong communication, leadership, and time management skills

We find it immensely satisfying to develop products that impact the lives of millions, and we are eager to have you join our team.

ABOUT IXL LEARNING

IXL Learning is a leading educational technology company on a big mission: creating innovative learning experiences that help all learners reach their full potential. IXL's comprehensive curriculum and insightful analytics help more than 800,000 teachers deliver personalized instruction, and empower over 12 million students to achieve new learning milestones every day.

At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.

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Role

Engineering

Experience Level

Senior Level

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