Senior Salesforce Architect

Houghton Mifflin Harcourt - Montreal, Québec, CA - Full time

We are looking for a talented expert to join the HMH IT organization. The Senior Enterprise Architect will be responsible for maintenance and development workstreams on our platform. You will lead the Citizen Development Program by managing the design, development, and delivery of configurable enhancements made by Corporate Function business analysts, configuration specialists, and contracted developers. You will oversee and be accountable for the solution and the integrity of our Salesforce platform. The ideal candidate will be a self-starter with high capacity and desire to think strategically to design new features and resolve problems anywhere on the platform.


  • Serve as a Trusted Advisor to citizen developers to architect viable solutions
  • Ensures the design and development of any Salesforce deliverable aligns to our IT, Security, and Financial controls processes
  • Ardent influencer of change; support business initiatives in their design phase. Partner with the corporate functions leaders to strategize through their portfolio and propose creative solutions to meet both IT and business goals
  • Pipeline and Source Code integrity; leverage Copado and source code control practices to enable continuous improvements with continuous deployments
  • Enable business partners and peers with new capabilities by remaining update to date on Salesforce capabilities

Skills and QualificationsRequired

  • Minimum 4+ years of experience with Sales and Service Clouds
  • Minimum 4+ years of experience with CPQ, Communities, or Field Service Lightning
  • Minimum 2+ years of experience using agile methodologies, including lean and continuous integration environments
  • Minimum 3+ years of experience leading digital teams to collaborate on a common goal
  • Minimum 4+ years of experience leading technical requirements, gathering and delivering solutions


  • Experience with Einstein
  • Experience with managing and delivering projects using Copado; Github and Jira a plus
  • Strong project management skills
  • Excellent written and verbal communication skills - strongly preferred
  • Experience as a System Administrator in a production instance with at least 1500 users - strongly preferred
  • Willingness to learn - strongly preferred

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Experience Level

Senior Level

Houghton Mifflin Harcourt

As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape.
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