Senior Project Manager

ExtensionEngine - Cambridge, Massachusetts - Full time

Amidst the uncertainty created by COVID-19, one truth that has become strikingly clear is the need for creative, boundary-pushing digital learning solutions and a rock solid team that can envision and deliver them. We have the team, now we just need you; an unflappable Senior Project Manager to lead us on the path forward along with the world's leading universities and most innovative organizations. Together, we will reshape digital learning - to push beyond video conferencing and pdfs to envision an entirely new educational world for the future.

As a Senior Project Manager, reporting to the Director of Client Success you’ll manage key client engagements from the Design & Planning phase through delivery. You'll also help hone and refine our project and engagement management processes and tools to enable us to continually tackle more and more complex challenges in adult learning.

What you can expect to do:

Project management

  • Launch amazing, successful online learning experiences by helping to lead a multidisciplinary team of experts in strategy, learner experience design, UX/UI design, development/QA, program management, and devops.
  • Develop project timelines and resource plans and track overall project health (staff time and expenses) to ensure the project is delivered on time and budget.
  • Help our project teams to plan and synthesize their work under conditions of uncertainty or novel requirements.
  • Manage the complete project lifecycle including requirements gathering, development planning, resource management and, ultimately, delivery that leads to a successful online learning initiative.
  • Help further refine and optimize the EE methodology of defining and delivering innovative online learning systems.

Client service

  • Serve as the day-to-day representative of EE to our clients. Represent us well, and manage both strategy and risk as needed.
  • Ensure EE understands our clients’ priorities and constraints, and serve as our client’s advocate within the project team.
  • Build strong relationships with our clients to anticipate needs.

Who you are:

  • Great project management skills – Ability to lead teams of technical, non technical, and creative members to execute projects according to quality standards, timelines, and budgets.
  • Familiarity with the agile software development process, including requirements gathering, backlog grooming, sprint planning, and running effective demos and retrospectives.
  • Strategic thinker with ability to tactfully mobilize and motivate diverse clients and stakeholders toward a common vision.
  • Storyteller - Great verbal and written communication skills – Comfortable working with and presenting to clients, prospects and senior stakeholders.
  • Embrace an “always be learning” attitude and work culture. Excited to drive the success of a truly unique company.
  • Thrive in a fast-paced environment and adeptly manage competing priorities and organizational changes to match the evolving online education market.
  • 5+ years experience in project management in a digital technology environment.

What we offer:

  • Extension Engine’s guiding principle is to “Do the Right Thing.” This means for our team members and our clients.
  • Our connections---our relationships---are our most valuable assets and at Extension Engine, you’ll have the opportunity to collaborate with a group of curious, humble, transparent, and quirky people who are laser focused on outcomes. Our current team members are parents, woodworkers, apple sauce canners, marathon runners, international trekkers, and accomplished musicians---just to name a few.
  • We know that the right benefits and perks enable team members to do their best work and live their best lives. We look at benefits and perks holistically and focus on what really matters.
  • Starting with the basics, we offer a competitive salary, and pay for the majority of health and dental insurance so that you can get the right care when you need it.
  • Short term disability, long term disability, and life insurance cover your worst case scenarios.From there, a wellness stipend helps you get and stay healthy, flexible work hours and time-off allow you fulfill your other responsibilities and do the things you love, and a top notch 401k match helps you worry a little less about the future.
  • We have a diverse and inclusive workplace where we learn from each other’s unique perspectives, backgrounds, and abilities, and we are committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.
  • We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.
    Who we are:
    Extension Engine is a services firm that helps higher education institutions, nonprofit organizations, and learning businesses create Custom Learning Experiences — online learning as unique as their vision and brand. We deliver by working closely with our clients to imagine the best solutions for their learners and business. We urge our clients to rethink every aspect of the learning landscape in order to help them design a unique vision. We then build innovative educational solutions to meet their vision while being agnostic about technology. We help our clients grow by building internal knowledge and capacity — through launching the program, co-operating, and then transferring — thereby enabling them to expand on what we’ve created together, with or without us

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Project Management

Experience Level

Mid Level


Extension Engine is a services firm that helps higher education institutions, nonprofit organizations, and learning businesses create Custom Learning Experiences — online learning as unique as their vision and brand.
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