Senior Product Manager, FastBridge - remote

Illuminate Education - Remote - Full time

Position Overview

The FastBridge team at Illuminate Education is in need of a Senior Product Manager who will lead us in defining, executing and driving the product delivery of our evidence-based SEL solutions. This role is critical to realizing our company’s strategy and will have high visibility throughout the organization. The role requires a wide variety of skills including strategic thinking and hands-on work directly with our fastest growing product line. Excellent communication skills are required as the Senior Product Manager must effectively interact with internal and external stakeholders, team members, consultants, and customers, such as school-, district-, and state-level administrators. Experience with software or assessment product management in K-12 education is a strong plus, as is experience with social-emotional learning solutions. You will need to clearly articulate complex concepts, features, and benefits to customers, partners, prospects and internal teams.

Key Responsibilities

  • Product owner/general manager mentality; take ownership of decisions related to SEL product strategy, implementation, and brand
  • Be the primary evangelist for FastBridge SEL solutions and their purpose and fit within broader MTSS solutions, both within Illuminate and without.
  • Use deep market insights and competitive analysis to define and prioritize critical features for SEL capability.
  • Drive customer and market research to inform product decisions, including coordinating “voice of customer” and other feedback opportunities (surveys, focus groups, usability studies and panels) that inform future product enhancements.
  • Manage the product roadmap: prioritize new features, enhancements, and maintenance items in releases based on product and market analysis, return on investment analysis and customer needs; plan and deliver releases of SEL solutions with all departments
  • Regularly interface with research and content authors/partners to direct content roadmap, data analysis, and the continued development of a deep evidentiary basis.
  • Plan and execute early adopter, discovery, and user acceptance testing/beta programs
  • Manage product-level financial analysis, pricing, and licensing
  • Define, collect and analyze quarterly product line metrics
  • Define and provide key training resource information to training and support teams
  • Effectively communicate business and functional requirements to senior leadership, management, product owners and development teams
  • Work closely with sales, support, marketing, and training teams to secure strategic accounts and partnerships; and to provide support throughout the customer acquisition process
  • Identify market growth opportunities, define product positioning and overall go-to-market plans, in partnership with sales and marketing teams

Desired Experience & Qualifications

  • 5 years of experience, including senior leadership in research-based assessment or software product management, preferably in K-12 education (or equivalent experience in product management, education, marketing, or technology)
  • Bachelor’s degree in business, education, computer science, or an equivalent field is required; master’s degree preferred.
  • Strong experience in SaaS education technology products highly desirable
  • Excellent organization and project management skills
  • Strong teamwork and interpersonal skills; ability to manage complex relationships in a work environment
  • Ability to negotiate with internal stakeholders
  • Ability to collect and analyze data to formulate recommendations on new features, enhancements, and/or marketing and sales programs
  • Excellent written communication and presentation skills
  • Experience with Agile and user-centric product design and development preferred
  • Demonstrated ability to successfully complete multiple complex technical tasks
  • Proven history of delivering high-quality work both individually and within a team

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Product Management

Experience Level

Mid Level

Illuminate Education

Illuminate Education is a market-leading Software as a Service (SaaS) student assessment and reporting platform used by K-12 administrators and educators to measure, analyze, and subsequently improve classroom and school-wide learning.
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