Senior Director, Product Initiatives and PMO

New Classrooms - New York, NY - Full time

About the Role

Teach to One: Math (TTO) is a personalized learning program powered by a portfolio of technologies (including custom & 3rd party integrations). The Senior Director, Product Initiatives & PMO is responsible for actualizing a variety of technical and non-technical solutions that are necessary to implement, maintain and advance the TTO program. Key to this work will be to ensure that these advancement solutions and on-going maintenance efforts address stated issues, challenges, opportunities and objectives. Also key will be effective project management that includes balancing and maximizing priorities such as quality, functional & technological health, time to completion, scope, resources, etc.

The Senior Director, Product Initiatives & PMO will lead a team of people focused on: 1) understanding and safeguarding the vision and goals of efforts and initiatives, 2) working in partnership with the Program Design and Analysis, and Technology Divisions to create/develop and support the products, tools and implementation designs that bring that vision to life and 3) working closely with the Delivery Teams that support the implementation of the program to make sure the program’s products and services are operating and functioning as intended.

The role will report directly to the Chief Program Officer. The Senior Director, Product Initiatives & PMO for New Classrooms is a highly unique opportunity to play a critical role in helping to realize the evolution of a personalized learning model that is being successfully implemented nationwide. Qualified candidates for this role should be passionate about bringing their product and project management skills, technical understanding, and education experience to bear on this challenge.

What You Would Do

Strategic Alignment

  • Understand the short term and long term objectives of program design team
  • Develop approach to accomplishing critical program work that aligns with key priorities

Solutioning

  • Serve as a bridge across the various teams within the Program Wing, ensuring successful collaboration and problem solving to meet objectives as they relate to the development and support of the program
  • Ensure that the goals of a given program feature are being realized functionally, technically and operationally once they have gone into execution
  • Ensure integrity of product/program objectives are maintained, both functionally and technically, as new solutions are put into production
  • Check for the understanding of the bigger global program picture so that a given solution factors in other priorities and developments
  • Factor in the uncertain future and manage risk: asking questions like “will taking one technical direction cut off five directions for the future”
  • Evaluate solutions against a set of sometimes competing expectations, including quality level, timeline, impact on product health, program design goals, project objectives, and impact on operations or other product areas
  • Champion and drive the investigation of what’s technically or operationally possible before we decide which paths to head down for a variety of types of work
  • Work in partnership with technology to drive enterprise architecture rebuild plan

Actualization & Work Management

  • Manage team responsible for ongoing planning and management of key work to achieve program strategic objectives
  • Guide team members to select and focus on highest priority work that meets overall program objectives, appropriately balancing quality vs. timeline vs. budget
  • Ensure meaningful planning & analysis of the work, at both the long term and short term level, that balances new/advancement development, with tech rebuild and ongoing support & maintenance
  • Ensure all developed solutions are appropriately released and launched
  • Oversee the triage process to ensure all urgent issues are resolved in a timely manner
  • Develop, implement and maintain/improve standard processes and tools
  • Ensure regular communication to all stakeholders on priorities and progress of all work

About You

  • You are someone with impeccable communication skills, both written and verbal, who enjoys sharing and clarifying information
  • You are someone who enjoys straddling the space between technology and business/program needs and can move fluidly between the language of business and strategy and technology
  • You are a fast learner: quick on the uptake + able to quickly apply those learnings
  • You like to apply your creativity toward solving really complex puzzles
  • You are good at finding the common ground between two competing or disparate points of view--even when those are held by highly passionate and intelligent individuals
  • You are comfortable with ambiguity and when necessary, you can quickly grasp the abstract and turn it into concrete
  • While you are not currently an engineer, you understand enough about the software development process to work with business analysts and engineers to explore multiple pathways to success
  • You can be assertive and direct without being obnoxious or off-putting

Role Requirements

  • 10+ years of business analysis or product management experience preferred
  • Demonstrated success collaborating with and influencing a diverse group of cross-disciplinary stakeholders
  • Understanding of the K-12 education space
  • Knowledge of technical components and how they interact with each other and ability to discuss these with engineers and other technical stakeholders (on a technical knowledge scale of 1-5 you are at least a 3.5).
  • Excited to work in a highly entrepreneurial and ambiguous environment where you will wear multiple hats

Application Information

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex.

Work Authorization

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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Role

Product Management

Experience Level

Senior Level

New Classrooms

New Classrooms is a nonprofit organization that leverages classroom design, teacher talent, and technology to enable personalized learning for more than 13,000 students in 37 pioneering schools in 10 states this fall.

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