Senior Director of Sales Operations, IT Services

Five Star Technology Solutions - Remote - Full time

The Senior Director of Sales Operations is essential to serving, coaching, mentoring and supporting our sales team in order to serve our existing clients and acquire new clients. First and foremost, the Senior Director of Sales Operations acts as sales leadership and management, and is responsible for the overall health of the sales team. The Senior Director of Sales Operations should be familiar with the EdTech realm, act as a subject matter expert in sales methodology, and exemplify Five Star’s core values to the sales team and entire IT/Managed Services department.

Essential Functions

  • Leads and positions the IT/Managed Services sales team for continual development and market growth
  • Develops techniques and strategies to ensure the sales team delivers on its revenue goals on a monthly, quarterly and annual basis
  • Maintains knowledge of market conditions and clearly understands the key challenges our customers face and how our solutions solve these challenges
  • Performs research to identify new potential customers and new market opportunities
  • Builds relationships with prospects and internal stakeholders to grow new business and advance the sales cycle
  • Monitors and analyzes sales performance metrics and pivots to implement improvements when necessary
  • Elevates the sales team through weekly one-on-one’s and team meetings, regular training, coaching and mentoring
  • Leads the team by example to hold themselves accountable to key behaviors and activities that will lead to success
  • Partners with People & Culture to face challenging conversations with team members and resolve conflicts or rectify performance issues when necessary
  • Serves as a liaison with vendors to build partnerships that will help our schools achieve their vision of excellence
  • Acts as a Five Star ambassador in the EdTech realm at key industry events, conferences, and customer meetings

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Role

Sales

Experience Level

Senior Level

Five Star Technology Solutions

At Five Star, we believe in transforming education to meet the needs of today’s learners. We believe the one-size-fits-all approach dominating the education market is failing teachers and students. That is why we developed a unique suite of technology solutions to help students and schools succeed.
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