Senior Director of Program

Year Up - San Francisco, California - Full time


The Senior Director of Program (Bay Area, CA) will report directly to the Executive Director and will lead the delivery and assessment of program activities, and will manage and develop other program staff. The Senior Director of Program (Bay Area, CA) will draw upon professional experiences with programmatic leadership in working with and through a team of leaders to achieve high-quality outcomes for the young adults we serve. Working closely with the Senior Leadership Team and National staff, the Senior Director will drive strategy, define and delegate projects, and manage relationships with external stakeholders and partners.This role will oversee offices in four locations and will require the ability to travel within the region: San Francisco, San Jose, Pleasant Hill, and Menlo Park.

To be successful in this role, you are someone who thrives in a fast-paced environment and enjoys leading efforts to constantly and consistently improve the site’s performance. You bring a successful history of managing and influencing teams, with a strong commitment to developing internal talent. As a solutions-oriented leader, you are adept at developing and implementing organizational strategies and processes, with a constant focus on scaling for growth and change. The Senior Director of Program (Bay Area, CA) will also have the opportunity to interact with students as a mentor, group facilitator, and advocate, participating in building a positive educational environment.

We understand that people gain skills through a variety of professional, personal, educational, and volunteer experiences. We encourage candidates to review the key responsibilities and qualifications below. If you believe you have the transferable skills necessary to fulfill the responsibilities of this role, we encourage you to apply.


Program Management

  • Achieve key program outcomes including goals for student performance, retention, satisfaction, and post-graduation success
  • Oversee the smooth functioning of the core program cycle, using data to determine “on track” status and supporting functional leaders to make adjustments where necessary
  • Support, build, and share best practices for positive student outcomes within and across Year Up sites
  • Work closely with a national cross-site team in shaping and implementing national programmatic goals and building capacity for enhancements based on Year Up’s growth strategies (e.g., Student Outcomes)

Team Management

  • Collaborate with functional leaders to develop an annual budget for programmatic activities and oversee expenses
  • Provide specific guidance in areas of professional responsibilities, direction-setting and work planning, time and resource allocation, and performance management
  • Recruit, supervise, evaluate, develop, and retain talented program team members, using Year Up’s career development framework
  • Identify needs for and ensure quality delivery of professional development opportunities for program staff in order to strengthen the team’s capacity to deliver the core program

Strategic Planning and Leadership

  • Collaboratively identify priorities for improvement with program staff, develop appropriate project plans, and manage implementation
  • Facilitate weekly program leadership meeting as a forum for alignment and collaboration
  • Serve as an active member of the Senior Leadership Team, working collaboratively to support high performance and alignment in all site activities and play an active role in strategic planning
  • Be ready for and comfortable with ambiguity, change, and evolving priorities – all common characteristics of Year Up’s high-growth setting
  • Consistently approach challenges and opportunities with a solutions-focused mindset
  • Balance the needs of individual functions and team members with those of the broader organization
  • Frequently illustrate connections between day-to-day work and Year Up’s mission, strategy, and impact
  • Give and receive real-time feedback to and from teammates across the organization
  • Proactively seek opportunities to role model and promote Year Up’s values, as well as coach other staff

Site Team/Learning Community Member

  • Serve as an advisor/mentor for a small number of current students
  • Join and sometimes facilitate weekly group sessions with students
  • Participate in staff meetings and trainings


  • At least 7 years of experience in workforce preferred
  • 5-7 years of relevant management experience in a growing nonprofit including supervision of at least two direct reports and experience managing other leaders
  • Youth development experience in an urban setting required; teaching, academic management, and/or workforce development experience preferred
  • An engaging leadership style with a demonstrated use of collaborative/servant leadership style to manage individuals and direct the overall vision of team
  • Sound judgment, maturity, flexibility and the ability to handle sensitive and confidential information with discretion
  • Stellar project management skills with an ability to organize and develop processes to ensure deadlines are met and goals achieved
  • Ability to coach at all levels and a high comfort level in having one-on-one coaching conversations with staff and students alike
  • Proficiency with Microsoft Office applications especially Word, Excel, Outlook and PowerPoint, and tools for managing/analyzing program data ( preferred)
  • A passion for working with urban young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up
  • Understanding of the Opportunity Divide and its drivers
  • Commitment to diversity and inclusion


Salary: Competitive and commensurate with education and experienceBenefits: Competitive package including 100% healthcare coverage, dental, and 401(k) match

Vacation: Three weeks paid vacation in first year of employment; four weeks after initial yearProfessional development: Funds available to support staff in achieving career objectives


Year Up is an award-winning national 501(c)3 organization striving to close the Opportunity Divide by providing young adults ages 18-24 with the skills, experience, and support that will empower them to reach their potential through professional careers and higher education. Through a one-year intensive program, Year Up utilizes a high support, high expectations model that combines hands-on technical and professional skills, educational stipends, college-level coursework, and corporate internships at more than 250 top companies.

Year Up currently serves young adults in Arizona, Atlanta, Baltimore, Boston, Chicago, Dallas/Fort Worth, Jacksonville, Los Angeles, the National Capital Region, New York City, Philadelphia, Providence, Puget Sound, San Francisco Bay Area, South Florida, and Wilmington and will serve more than 3,000 students in 2017 nationwide.

Voted one of the Best Nonprofits to Work For in the country by The Non-Profit Times for six consecutive years, Year Up is a rewarding place to work. Our staff is passionate, supportive, mission-driven, and live by a set of core values that reflect an unshakable belief in the talent and full potential of our young people.Year Up participates in E-Verify. Please visit to learn more about working at Year Up, and to see a list of current opportunities.


Year Up actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to our young adults as we work to close the Opportunity Divide. We are deeply dedicated to creating and maintaining an inclusive and supportive work environment. Learn more about our commitment to diversity:

As an equal opportunity employer, Year Up is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.


Please submit a thoughtful cover letter and resume through our website.

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