Senior Associate, School and System Service Operations

The Achievement Network - Boston, Massachusetts - Full time

Senior Associate,

School & System Service Operations

Location:Flexible within the United States; up to 20% travel

(Travelcontingent upon organizational/state/federalregulations)

Position is available: Immediately


Everystudent deserves opportunities in life, and every educatorcommitted to providing those opportunitiesdeserves support.Those beliefs drive us to work alongside schools to support greatteaching so that we can work towards guaranteeing that all studentsare receiving high quality instruction. We partner with over 900schools - both district and charter - in underserved communitiesaround the country, thus impacting more than 330,000students. Third-partyevaluations confirm that when schools have the right basicconditions in place and partner with ANet, they achieve 6-8 monthsof additional learning over a two-year period compared to schoolsnot partnering with ANet.

At ANet weare committed to living out our core values, bothacross our organization and with our partner schools. Weacknowledge that systemic inequities impact student access toopportunities and that in order to ensure educational equity forall students, we must center on the experiences of those frommarginalized communities to guide our work. We work to deepen ourunderstanding of how race, class, power and privilege influence theeducation system as well as influence our own perspectives. To doso, we provide ongoing learning opportunities through org-wideprofessional development, affinity groups, working groups, andresource sharing.

Individuals who join ANet have the opportunity to be part of adynamic, values driven, and team-oriented organization that iscommitted to having impact in schools by investing in each otherand learning together. We werenamed as The NonProfit Times Best Nonprofits to Work For and worktirelessly to foster a working environment where the uniqueperspectives, backgrounds, and identities of our staff members arevalued.


The School and Systems Services team designs and deliversinstructional leadership coaching alongside school and systemleaders ensuring they get targeted support to meet their needs. TheService Strategy & Operations team is a key enabling function forthis work. As the Senior Associate you will play a critical roleleading operations for the team aligned to ANet's mission and teamgoals. You will support the team's use of data to drive itsstrategy and decision-making, logistics for internal and externalevents, calendar management, supply procurement, and budget andexpense tracking. The ideal candidate has a record of success as anoperations professional, is a quick learner and motivated byworking behind the scenes in support of education equity. TheSenior Associate will report to the Managing Director, ServiceStrategy and work closely with the School & System Serviceleadership.


Advance the School & System Service Team strategy and drive adata-driven team culture to accelerate the consistency of ourimpact

? Partner with School & System Service Team leadership to assist indeveloping and executing on a strategy that meets the team's short-and long-term resource needs

? Work alongside the Vice President of Service Strategy to ensureimplementation, effective use, and strengthening of data trackingsystems and tools across our core coach team

? Make sure coaches have the access and information they need totrack their work with partners and elevate opportunities tostrengthen these platforms to collect information about our workwith schools and systems

? Regularly monitor, package and present data to support the team inunderstanding progress to annual goals and key areas foradjustment

? Liaise with the Partnership Success Team to ensure quality andaccuracy of Salesforce data, required attendance records andservice documentation

? Support the financial health and viability through collaborationwith leadership on budget development, expense tracking, andmanagement of contracts and payments

? Monitor team calendars to support coordination and communication ofteam meetings, external activities, vacations, and assistleadership to maximize team time toward annual priorities andgoals

Design and steer the internal operations for teamcoordination

? Develop an operations strategy to ensure high quality support atscale

? Work closely with the Vice President, Core Model Service to own andexecute the service team's annual meeting schedule, including teammeetings with coach managers, training and developmentopportunities, and all team experiences

? Operate as the primary support for coaching strategy to ensure thatall coaches and coach managers have the information, resources andtools they need to execute their core work

? Leverage internal communication tools to organize and disseminateessential learning materials and communication

? Coordinate a coherent and effective cross-team communication andalignment strategy alongside the School & System Service operationsteam

? Act as an internal point person on key technology platforms as wellas troubleshoot any technology challenges with support from thecentral Tech Xperience Team


Internalize ANet and School & System Service Team priorities andanticipate team needs through a strong sense of empathy andpersonal accountability

Accelerate partner impact through support of learningevents

? Execute high-impact partner learning events by coordinating projectplans, leading stakeholders towards milestones and deadlines, andproviding remote and/or on the ground support as needed

? Operate as an internal liaison for events, including providing projectmanagement support, coordinating with the coach team and managers,and potential onsite support as needed


In order tobe successful in this role, candidates must demonstratethe following:

?You areexperienced at digging into data with an analytical eye to pull outmeaningful headlines

?You arecomfortable with utilizing basic Excel formulas to findefficiencies in your work and support the elevation of teamheadlines

?You sweatthe small stuff and bring exceptional attention to detail toeverything you do while knowing the right moments to pull up out ofthe weeds

?You areable to connect the dots between the details and strategy to helpinform and influence others towards goals

?You havemanaged complex projects simultaneously and are skilled in managinga multitude of tasks, actions, and people

?You are anexceptional communicator and know how to be creative to get amessage across to internal and external stakeholders

?You areenergized by and most successful in entrepreneurial, collaborative,and fast-paced environments supporting others to do their best workand meeting the needs of your team and external partners

?You areflexible and when things don't go as planned; you proactivelyproblem-solve to seek out new solutions andopportunities

?You areeager to learn and proactively seek out feedback and opportunitiesfor your professional growth

?You arewilling to travel to the partner schools as needed for eventsupport

?You have apassionate commitment to and a sense of urgency for the support ofschools, along with a belief that all students can achieve at highlevels

?You aremotivated by working in an environment where we live out our corevalues daily. You are eager to examine personal archetypes andbiases while discussing topics related to race, class, andprivilege which relate to ANet's Advance Equity and People Mattervalues, and our work towards becoming an anti-racistorganization.

Ideal candidates may also demonstrate the following

preferred qualifications:

? You haveprior experience working in an operations or administrative supportrole within the K12 education sector and/or within an educationnonprofit organization

? You haveprior experience planning and executing events in a virtualspace

? You arefluent and comfortable with providing technology support for toolssuch as Zoom, Nearpod, Google Suite, etc.


ANet offershighly competitive compensation based on prior experience andqualifications as well as comprehensive benefits in order to bestsupport our people. Benefits we offer include: health, dental andvision insurance where ANet pays 80% of the cost of these benefitsfor employees and their families/domestic partner; 3 weeks ofvacation (4 weeks after two years with ANet); 10 paid holidays withpaid days off between the Christmas and New Year's holidays; a paidfloating holiday; paid sick & personal days; paid parental leave;retirement plan options; commuter benefits; tuition reimbursement;flexible spending accounts; short and long-term disabilitycoverage; and basic life and personal accidentinsurance.


We are now accepting applications for this position, which will bereviewed on a rolling basis. To apply, please click on the blueApply button.

This role is not intended to be performed in Colorado.

ANet is committed to maximizing the diversity of our organization.We are an equal opportunity employer and encourage individuals ofall ethnic and racial backgrounds and gender identities to apply toour positions.

Applicants must be currently authorized to work in the UnitedStates on a full-time basis.

Apply Here:


Apply for this job

Apply for this job



Experience Level

Senior Level

The Achievement Network

We provide leadership coaching, assessment and data tools, and implementation support designed to accelerate student learning. For over 15 years, weve partnered with schools and systems to create classrooms where every student can thrive.
Share this job
Get our email newsletterSign me up
Keep up to date with our email newsletterSign me up