Senior Associate, Core Model Service Operations

The Achievement Network - Remote - Full time

Senior Associate, Core Model Service Operations

Location:Flexible within the United States

(up to 20%travel contingent upon organizational/state/federalregulations)

Position is available: Immediately


Everystudent deserves opportunities in life, and every educatorcommitted to providing those opportunities deserves support. Thosebeliefs drive us to work alongside schools to support greatteaching so that we can work towards guaranteeing that all studentsare receiving high quality instruction. We partner with over 900schools - both district and charter - in underserved communitiesaround the country, thus impacting more than 330,000students. Third-partyevaluations confirm that when schools have the right basicconditions in place and partner with ANet, they achieve 6-8 monthsof additional learning over a two-year period compared to schoolsnot partnering with ANet.

At ANet weare committed to living out our core values, bothacross our organization and with our partner schools. Weacknowledge that systemic inequities impact student access toopportunities and that in order to ensure educational equity forall students, we must center on the experiences of those frommarginalized communities to guide our work. We work to deepen ourunderstanding of how race, class, power, and privilege influencethe education system as well as influence our own perspectives. Todo so, we provide ongoing learning opportunities throughprofessional development, affinity groups, working groups, andresource sharing.

Individuals who join ANet have the opportunity to be part of adynamic, values-driven, and team-oriented organization that iscommitted to having impact in schools by investing in each otherand learning together. We were named in The NonProfit Times' Best Nonprofits to Work Forand work tirelessly to foster a working environment where theunique perspectives, backgrounds, and identities of our staffmembers are valued.


The Core Model Service Team designs and delivers instructionalleadership coaching alongside school and system leaders ensuringthey get targeted support to meet their needs. As the SeniorAssociate, Core Model Service Operations you will play a criticalrole leading operations for this team aligned to ANet's mission andteam goals. You will support the team's use of data to drive itsstrategy and decision-making, logistics for internal and externalevents, calendar management, supply procurement, and budget andexpense tracking. The idealcandidate has a record of success as an operations professional, isa quick learner and motivated by working behind the scenes insupport of education equity. The Senior Associate will report tothe Vice President, Service Strategy and work closely with the CoreModel Service leadership.


Advance the Core Model Service Team strategy and

drive a data-driven team culture across School & System Services toaccelerate the consistency of our impact

Partner with Core Model Service Team leadership to assist indeveloping and executing on a strategy that meets the team's short-and long-term resource needs

Work alongside the Vice President of Service Strategy to ensureimplementation, effective use, and strengthening of data trackingsystems and tools across our core coach team

Make sure coaches have the access and information they need totrack their work with school partners and elevate opportunities tostrengthen these platforms to collect information about our workwith schools

Regularly monitor, package and present data to support the team inunderstanding progress to annual goals and key areas foradjustment

Liaise with the Partnership Success Team to ensure quality and accuracy ofSalesforce data, required attendance records and servicedocumentation

Support the financial health and viability of the service linethrough collaboration with leadership on budget development,expense tracking, and management of contracts andpayments

Monitor team calendars to support coordination and communication ofteam meetings, external activities, vacations, and assistleadership to maximize team time toward annual priorities andgoals

Design and steer the internal operations for teamcoordination

Develop an operations strategy to ensure high quality support atscale across the Core Model Service line

Work closely with the Vice President, Core Model Service to own andexecute the service team's annual meeting schedule, including teammeetings with coach managers, training and developmentopportunities, and all team experiences

Operate as the primary support for coaching strategy to ensure thatall coaches and coach managers have the information, resources andtools they need to execute their core work

Leverage internal communication tools to organize and disseminateessential learning materials and communication

Coordinate a coherent and effective cross-team communication and alignmentstrategy alongside the School & System Service operations team

Act as an internal point person on key technology platforms as wellas troubleshoot any technology challenges with support from thecentral Tech Xperience Team

Internalize ANet and Core Model Service Team priorities andanticipate team needs through a strong sense of empathy andpersonal accountability

Accelerate partner impact through support of learningevents

Execute high-impact partner learning events by coordinating projectplans, leading stakeholders towards milestones and deadlines, andproviding remote and/or on the ground support as needed

Operate as an internal liaison for events, including providing projectmanagement support, coordinating with the coach team and managers,and potential onsite support as needed


In order tobe successful in this role, candidates must demonstratethe following:

You areexperienced at digging into data with an analytical eye to pull outmeaningful headlines

You arecomfortable with utilizing basic Excel formulas to findefficiencies in your work and support the elevation of teamheadlines

You sweatthe small stuff and bring exceptional attention to detail toeverything you do while knowing the right moments to pull up out ofthe weeds

You areable to connect the dots between the details and strategy to helpinform and influence others towards goals

You havemanaged complex projects simultaneouslyand areskilled in managing a multitude of tasks, actions, andpeople

You are anexceptional communicator and know how to be creative to get amessage across to internal and external stakeholders

You areenergized by and most successful in entrepreneurial, collaborative,and fast-paced environments supporting others to do their best workand meeting the needs of your team and external partners

You areflexible and when things don't go as planned; you proactivelyproblem-solve to seek out new solutions andopportunities

You areeager to learn and proactively seek out feedback and opportunitiesfor your professional growth

You are willing to travel to the partner schools

as needed for event support

You have a passionate commitment to and a sense of urgency for thesupport of schools, along with a belief that all students canachieve at high levels

You are motivated by working in an environment where we live outour core values daily. You are eager to examine personal archetypesand biases while discussing topics related to race, class, andprivilege which relate to ANet's Advance Equity and People Mattervalues, and our work towards becoming an anti-racistorganization.

Ideal candidates may also demonstrate the following

preferred qualifications:

You haveprior experience working in an operations or administrative supportrole within the K12 education sector and/or within an educationnonprofit organization

You haveprior experience planning and executing events in a virtualspace

You arefluent and comfortable with providing technology support for toolssuch as Zoom, Nearpod, Google Suite, etc.


ANet offershighly competitive compensation based on prior experience andqualifications as well as comprehensive benefits in order to bestsupport our people. Benefits we offer include: health, dental andvision insurance where ANet pays 80% of the cost of these benefitsfor employees and their families/domestic partner; 3 weeks ofvacation (4 weeks after two years with ANet); 10 paid holidays withpaid days off between the Christmas and New Year's holidays; a paidfloating holiday; paid sick & personal days; paid parental leave;retirement plan options; commuter benefits; tuition reimbursement;flexible spending accounts; short and long-term disabilitycoverage; and basic life and personal accidentinsurance.


We are now accepting applications for this position, which will bereviewed on a rolling basis. To apply, please click on the blueApply button. You will then be prompted to complete a briefapplication and upload a resume and thoughtful cover letter inwhich you outline why you are interested in working for ANet andhow your skills and experience meet the qualifications of theposition.

ANet is committed to maximizing the diversity of our organization.We are an equal opportunity employer and encourage individuals ofall ethnic and racial backgrounds and gender identities to apply toour positions.

Applicants must be currently authorized to work in the UnitedStates on a full-time basis.

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K12 School Operations

Experience Level

Mid Level

The Achievement Network

ANet is a nonprofit dedicated to the idea that every child deserves an excellent education and the opportunities it provides.
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