School Support Specialist

Intrinsic Schools - Chicago, IL - Full time

Intrinsic Schools - Chicago, IL - Full time

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The School Support Specialist is a position under the Technology Department and is a person who works alongside the Director of Technology.

Job Responsibilities

  • Work directly with the Director of Technology to support all tech and data systems
  • Support students and staff in the classroom by troubleshooting issues and escalating appropriately
  • Manage and constantly refine our repair process to ensure timely repairs of devices
  • Maintain a 100% accurate and up to date fixed asset inventory
  • Manage end of term grade submissions by staff to ensure data integrity and accurate transcripts
  • Distribution and initial training of new technology (hardware) to students and staff
  • Technology training to staff both beginning of year and throughout the school year
  • Summer School scheduling
  • Troubleshoot network issues to localize the issue prior to reaching out to support partners for assistant
  • Maintain up to date software images for all client devices
  • Manage printer fleet and submit support tickets where applicable

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Role

K12 School Operations

Experience Level

Entry Level

Intrinsic Schools

Why Intrinsic?

We offer a chance to make a unique impact in urban education by creating an academic model that leverages great teaching and the precision of technology to personalize education for each student. Our goal is to prepare all students for post-secondary success as demonstrated by high quality student work, growth on assessments (NWEA and EPAS) and “non­cognitive” factors such as empathy, student independence, perseverance, and intellectual curiosity.Our team has a unique mix of charter, private school and deep CPS experience that creates a broad range of perspectives that ultimately leads to stronger schools.Finally, we offer a chance to be a part of an elite national peer group. We collaborate with some of the most successful and innovative schools across the country as we refine our model. Our model will be shared across the city, the state and country!

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