School Relationship Manager

CareDox - New York, NY - Full time

As a School Relationship Manager in the Customer Success division of CareDox, you will...

  • Become a subject matter expert on CareDox’s platforms, the K-12 education technology industry, and the major issues faced by teachers, nurses, schools and districts
  • Leverage training and communication skills to on-board new clients (nurses, IT administrators at School Districts, parents, etc.) onto our SaaS platform
  • Collaborate with your manager and the C-Suite to decrease post-deal implementation time through utilization of your project management, prioritization, and problem-solving skills
  • Serve as the critical communicaiton channel between our users and our Product team to help shape and influence next gen features
  • Help existing clients understand the benefits of purchasing add-on features
  • Understand and translate challenges faced by schools in order to provide input & feedback into the design, development, and maintenance of training materials to increase user adoption

Ideal candidates come to CareDox with...

  • Excellent computer skills including proficiency in all MS Office applications (Word, Excel, Powerpoint) and/or Google Apps suite, knowledge of Slack and Asana is a plus
  • An independent, proactive self-starter attitude with strong commitment to high-quality work
  • A strong understanding of the internal structure of school systems
  • Experience implementing SaaS technology
  • Excellent verbal and written communication skills

Apply Now

Experience Level

1 to 10 years


CareDox's mission is to improve children's health with technology that efficiently connects schools, families, and healthcare providers. CareDox serves as the connection point in tracking a student's ongoing health, from routine vaccinations to administering medication.

Using CareDox, schools can electronically manage student health data and better communicate student health information between the school, parents, and healthcare providers. The CareDox system is used in more than 2,000 schools and covers the health of 1.5 million students in the U.S. and growing.

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