Salesforce Administrator (Raleigh, NC)

IXL Learning - Raleigh, North Carolina - Full time

IXL Learning, a leading edtech company with products used by 12 million students worldwide, is seeking a full-time Salesforce Administrator to assist with the ongoing development of our Salesforce.com orgs. The administrator will help identify, develop and deploy new business processes, and will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform.

WHAT YOU’LL BE DOING

  • Administer and support Salesforce including user setup and design/configuration of Custom Objects, Profiles and Roles, Workflow/Process Builder, Lightning Flows, Custom Fields, Validation Rules, Page Layouts, and Lightning Apps
  • Develop reports, dashboards, and processes to monitor data quality
  • Create and provide project plans, requirements, and technical documentation for larger projects and long term initiatives
  • Coordinate testing and deployment plans for complex change management/rollouts
  • Deliver user guides and/or training for large deployments
  • Collaborate with cross-functional teams and internal stakeholders
  • Track and communicate expectations and progress updates to stakeholders, while managing expectations, using email, Slack, and Zoom

WHAT WE’RE LOOKING FOR

  • BA/BS degree required
  • 2+ years of Salesforce.com administration experience, Salesforce Certified Administrator preferred
  • Can consider less experience for Salesforce Certified Administrators
  • Systems delivery / project management experience including: requirements gathering, analysis, design, testing, deployment, training, and delivery
  • Strong written and verbal communication skills
  • Detail oriented and exceptionally organized
  • Experience working with or for a SaaS organization is preferred
  • Experience with Agile Development and SCRUM delivery methodologies and tools is a plus
  • Experience with marketing automation systems (marketo, hubspot, salesforce marketing cloud / pardot) is a plus
  • Salesforce Certified Advanced Administrator, Platform App Builder, or Developer I are a plus
  • Experience working in K-12 education, edtech, or education sales is preferred

ABOUT IXL LEARNING

IXL Learning is a leading educational technology company on a big mission: creating innovative learning experiences that help all learners reach their full potential. IXL's comprehensive curriculum and insightful analytics help more than 500,000 teachers deliver personalized instruction, and empower over 12 million students to achieve new learning milestones every day.

At IXL, we’re passionate about our mission of creating the best educational technology that improves learning for all students. We bring that same passion to creating a workplace that values diversity on the basis that all of us bring a unique perspective and experience that advances IXL’s mission.

We value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.

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Role

Engineering

Experience Level

Mid Level

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