Sales Operations Manager

Eduphoria! Inc. - Multiple Locations - Full time

Sales & Marketing Operations Manager

About Eduphoria! Inc.

What We Do

We're a Texas-based company that loves making powerful and intuitive web-based software for K-12 educators so they can focus on spending more time with their students. Our software helps school districts analyze students' progress, plan lessons, and manage their day-to-day activities. We have customers nationwide but consider Texas our home state. More than 90% of Teachers, Principals, and District Administrators in Texas public schools use at least one of our products.

Eduphoria's Values

We believe in creating a culture where everyone is learning, teaching, and growing.

We work collaboratively to leverage each other's strengths and overcome weaknesses.

We support and encourage trying new tools, technologies, and processes.

We are a company that encourages growth and innovation in our employees and our products.

We are an equal opportunity employer, committed to inclusion and diversity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Job Description

The Sales & Marketing Operations Manager at Eduphoria is tech-savvy but not tech-first. The Partnerships team needs technical talent who can translate sales operations tools and sales and marketing automation into business and customer value. The Sales & Marketing Operations Manager will report to the Director of Partnerships and will be responsible for coordinating marketing automation, sales databases, and Eduphoria’s CRM; developing custom reporting and campaign analytics; coordinating operations between Marketing, Partnerships, and Business Operations; managing RFP responses; and providing sales operation support to the Partnerships Team. Additionally, the Sales & Marketing Coordinator will collaborate with the Marketing department to ensure accurate and timely distribution of sales leads and to provide support for regional and national conferences and events.

Responsibilities

  • Coordinate marketing automation, sales databases, and Eduphoria’s CRM
  • Develop custom sales reporting and marketing analytics
  • Manage sales productivity tools to support the business and revenue goals of the Partnerships team
  • Work with the Director of Partnerships to establish best practices for prospecting, sales pipeline, sales forecasting, and account management processes within the CRM
  • Train Partnership team members on effective usage of the CRM and sales tools, to drive CRM utilization
  • Collaborate with Business Operations team to ensure data accuracy
  • Collaborate with Training, Support, and IT to increase internal usage of sales tools
  • Coordinate the evaluation, completion, submission, and delivery of RFPs
  • Communicate effectively and regularly with Department Directors, Account Executives and Account Managers
  • Coordinate operations between Marketing and Partnerships to ensure appropriate handling of marketing- and sales-qualified leads
  • Support Marketing and Partnership efforts at regional and national conferences and events

Qualifications and Skills

  • Passion for education
  • 2+ years in sales operations and/or sales support
  • Expertise with Salesforce, NetSuite, and/or other CRMs and sales tools
  • Experience with sales cycles, sales methodologies, and sales processes
  • Experience with marketing analytics, website maintenance, and RFP responses
  • Excellent interpersonal, organizational, and persuasive skills

Location

Plano, TX

Benefits

Medical and Dental Insurance

Retirement/401K Plan

Life & Disability Coverage 

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Locations

Plano, Texas
Austin, Texas

Role

Operations

Experience Level

Mid Level

Eduphoria! Inc.

Eduphoria is a Texas-based company that provides powerful and intuitive web-based software for K-12 educators. We help school districts analyze student progress, plan lessons, and manage day-to-day activities. More than 90% of Texas Educators and Administrators use at least one of our products.

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