Sales Operation Manager

Freckle Education, Inc - San Francisco, California or Remote - Full time

Are you an inquisitive, adaptable A-player?

Do you consistently challenge the Status-Quo?

Does number crunching excite you and bring out your inner geek?

Position Summary

Freckle Education is looking for a nimble, hands-on Sales Operations Manager who will help us to integrate our systems and streamline our workflows in order to increase productivity and drive efficiency. As the first SalesOpser, you will report directly to the SVP of Sales, and will help us analyze pipelines and lead dispositions, and participate in pipeline development meetings. These include planning, reporting, quota setting and management, sales & customer success process optimization and program implementation. You will also work closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled through tools.

The ideal candidate excels in simplifying the day-to-day marketing, sales, account management and support workflows. You will work cross-functionally to develop buy-in, create workflows, standardize documentation and shepherd these projects from concept to rollout to day-to-day operations to ensure team engagement. You will seek out opportunities to engage with our business partners to fully understand our business, and have the technical grounding to collaborate with our product development and executive stakeholders.

In this role, you will have the opportunity to impact our long-term operational strategy and overall success.

Responsibilities

  • Own and administer Salesforce
  • Liaison with Sales, Marketing, and Product team members to provide accurate and timely information and reporting
  • Drive continual data-quality cleanup initiatives
  • Design, implement, and manage a sales forecasting and data analysis process.
  • Partner with Marketing, Sales/Account Management to define and improve our lead-to-closed sale process, reporting, and metrics
  • Strategize and manage the development of sales process workflows, policies, and procedures (i.e., rules of engagement, scorecarding, promotional initiatives)
  • Communicates key process information, deadlines, task definition, etc. to groups within the Sales, Account Management and Support organizations
  • Researches, recommends, develops, reviews, and maintains existing and new reports and reporting tools for stakeholders within the company on request

About us

Here at Freckle, our mission is to ensure that every student gets a world-class education. We believe that students do their best learning when teachers can reach them at their individual levels. Yet, most teachers are only provided with resources that teach to one specific level.

To overcome this, teachers work nights and weekends to find the perfect piece of content for each of their students. Then, during the day, they work with their classes in small groups so they can personalize instruction as best they can. Teachers are doing this all on their own and they deserve our help! That’s why, at Freckle, we’re passionate about providing teachers with the resources and data they need to teach all of their students at the level that’s best for them. As of today, we reach 10 million students across 45% of U.S. schools and, with your help, we’re excited to make an even larger impact.

Freckle is a Series A funded team of 57, and is well on its way to profitability.

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Role

Operations

Experience Level

Mid Level

Freckle Education, Inc

Freckle's mission is to ensure every child get a world class education, and today, Freckle reaches 10 million students.

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