Sales Development Representative

TalkingPoints - Remote - Full time

About TalkingPoints

TalkingPoints is an award-winning education technology non-profit organization with the mission to unlock the potential of low-income, underserved families to support their children’s learning by partnering with their children’s schools. COVID-19 remote learning environment has made our mission ever more urgent and important. We’re building a one-of-a-kind product in the market, a multilingual family engagement platform that connects families and teachers using human and artificial intelligence powered, two-way translated messages and personalized supports — eliminating language, time limitations, and know-how as barriers to school/family connection.

Millions of teachers and families are using TalkingPoints in their classrooms, schools and districts across the U.S. TalkingPoints works with key school district partners such as Oakland Unified, Seattle Public Schools, Boston Public Schools, Buffalo Public School, Wake County and NYC DOE. We have won awards from NYU, MIT, Google, Forbes and are backed by Google, Eric Schmidt, AT&T, Cisco, and Stanford University to name a few. Learn more.

Diversity: we celebrate it, we support it, and we thrive on it!

The opportunity

As a TalkingPoints Sales Development Representative (SDR), you will generate new business opportunities by following proven processes to prospect into targeted accounts. The position will be responsible for qualifying prospects through high-level conversations with education leaders based on interest in our organization's solutions and how well prospects fit our organization's ideal customer profile. We're looking fora self-motivated and driven individual who is goal oriented, methodical, tenacious,,and can effectively interact with our team.

As a SDR, you will:

  • Conduct sales development best practices with email, phone, and social media to connect with prospects.
  • Efficiently and gracefully counter top of the funnel objections, prospecting, cold calling, and utilizing the support of social channels such as LinkedIn, as well as having excellent interpersonal and technical skills. Skillfully build interest and create opportunities with prospects.
  • Work closely with marketing and sales teams to initiate the sales cycle with new prospects and current customers.
  • Foster meaningful and strategic relationships with account executives to achieve coordinated prospecting efforts.
  • Coordinate demo meetings with account executives and log activities in CRM.
  • Have a thorough understanding of the educational marketplace (i.e. demographics, education trends, funding, and other key external influences).
  • Upon initial onboarding and training, continue to develop a high level of understanding as it relates to the TalkingPoints product and how we fit into the marketplace.
  • Respond rapidly to inbound leads through email and phone.
  • Exceed quota of qualified opportunities.
  • Diligently record activities and notes within ZoomInfo-Engage and Salesforce maintaining the accuracy of sales/marketing database and accounts.
  • Meet daily call, task, appointment and pipeline activity metrics within assigned accounts and new business development targets.
  • Performs other related duties as assigned. Attend virtual and in-person (limited) conferences, team meetings, and product training.

Who you are

  • You are highly organized and have strong time management skills.
  • You have excellent written and verbal communication and professional demeanor.
  • You possess strong interpersonal skills and are goal oriented. You are driven by meeting the company and customer needs while also focusing on team success.
  • You possess strong analytical skills and experience using sales metrics to drive business decisions.
  • You have a strong attention to detail and a high standard of excellence.
  • You are a self-starter and able to work independently to solve problems.
  • You have experience in K-12 education and/or software sales.
  • You have 2+ years experience as a SDR.
  • Nice to have: You have experience using tools and platforms such as Salesforce, HubSpot, and similar tools.

Overall fit with our org culture - we look for team members who are

  • User and mission-oriented: we are devoted to our mission with empathy towards the communities we serve.
  • All-in together: we go above and beyond the job description, working together as a team.
  • Agile & action-oriented: we get things done, knowing that our progress is urgent to our communities.
  • Always Learning: we are always learning, with a growth mindset, to reach our full potential.
  • Boldly Courageous: we take risks in order to achieve big things.
  • Resourceful: We are creative, solution-oriented, and scrappy.

What we offer

  • An incredible opportunity to build a mission-driven, rapidly growing startup tech nonprofit
  • Competitive salary, full coverage health insurance, benefits, and unlimited time off
  • 401K match
  • Annual professional development benefit
  • Flexibility to work remotely
  • Fun, smart, dynamic, motivated team focused on working together to transform family engagement to serve the families who need it most

How to apply

Please submit your resume, your LinkedIn profile, and a brief paragraph describing your interest in joining TalkingPoints.

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Experience Level

Mid Level


TalkingPoints is an award-winning education technology non-profit organization with the mission to unlock the potential of low-income, underserved families to support their children’s learning by partnering with their children’s schools.
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