Regional Partnerships and Implementation Lead

Yondr - Multiple Locations - Full time

Yondr has a simple purpose: to give participants the power to truly experience a moment; not to document or broadcast it. We create phone-free spaces for musicians, comedians, schools, courthouses and organizations worldwide.

We are seeking a motivated, engaged, and creative Regional Partnerships & Implementation Lead. We need someone who is driven to grow our presence in facilitating phone-free events and experiences. As a Regional Partnerships & Implementation Lead you will manage sales, implementation, account management, customer success and marketing in your territory. You will work alongside our relationship oriented and highly motivated Partnerships team.

The ideal candidate will embody Yondr’s mission to live in the real world and not behind a screen. You are driven to grow the company’s partnerships and sales; and maintain strong, long-lasting relationships with potential and existing clients in your region.

Skills & Experience:

• Experience in sales, education, and/or customer service in a fast-paced environment

• Passionate about Yondr’s mission

• Excellent communication skills (written and oral)• Relationship-driven approach to sales

• Entrepreneurial, organized, trustworthy, highly autonomous and comfortable working remotely and traveling frequently with little direct oversight

• Comfortable working in a startup environment (i.e. dealing with change and ambiguity)

• Astute problem-solving skills; i.e. can put out fires while stepping back to think strategically about the best way to solve larger issues

• Ability to manage multiple, diverse partners at once while providing excellent customer service

• Background in schools, corporate security, the hospitality industry or the medical field is a plus

Responsibilities:

• Respond to a flux of emails from a diverse client pool seeking to create phone-free spaces; including schools, courthouses, businesses, and organizations alike

• Connect and engage with potential new customers in your region by calling, emailing, and networking in person

• Customize proposals to land exciting, new deals

• Provide on-site training and customer support during implementation

• Serve as the ongoing point of contact to your customers—build strong relationships, field questions, troubleshoot ongoing issues

• Do anything and everything necessary to ensure each customer is successful creating a phone-free space

• Recognize opportunities to continuously improve our product and processes

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Locations

San Francisco, California
Los Angeles, California
Austin, Texas
Denver, Colorado
Atlanta, Georgia
Detroit, Michigan
Indianapolis, Indiana
Boston, Massachusetts
Cleveland, Ohio
Cincinnati, Ohio
Washington D.C., District of Columbia
Sydney, New South Wales, AU
Toronto, Ohio
Berlin, DE
City of London, England, GB
Stockholm, Stockholms län, SE
Melbourne, Victoria, AU
Seattle, Washington
Portland, Oregon
Dallas, Texas
Houston, Texas
Baltimore, Maryland

Role

Customer Implementation / Customer Success

Experience Level

Mid Level

Yondr

At Yondr, we create phone-free spaces for artists, educators, organizations and individuals. Our purpose is simple: to show people how powerful a moment can be when we aren’t focused on documenting or broadcasting it.

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