Regional Director of Operations

Caliber Public Schools - Richmond, California - Full time

Our mission at Caliber Schools is to shift the experiences, expectations, and outcomes for students in historically underserved communities. We provide students with a challenging and engaging personalized education that equips them with the knowledge and skills needed to succeed in competitive colleges, careers, and communities. Caliber graduates will be academically college ready; have emotional intelligence or ‘EQ’; be critical thinkers, and have the skills and desire to be changemakers in their communities and the world.

Caliber’s four graduate pillars--Heart, Smart, Think, Act--guide our work. Caliber teaches computer science as a core academic subject K-8th grade to directly challenge the inequitable presence of women and underrepresented minorities in the computer science industry. We are a community-based organization and celebrate the diversity of the communities we serve. Our parents are active partners; frequently engaging through school events, restorative practices, and academic support.

We are looking for educators and leaders who want the opportunity to use their voice to build something new; to be a part of a team that's building something from the ground up. Our first school, Beta Academy in Richmond, CA, opened in 2014 and ChangeMakers Academy in Vallejo, CA opened in fall 2016. We plan to open additional schools in the future as we grow to nearly 4,000 seats K-12 in the Bay Area.

OPPORTUNITY

The Regional Director of Operations is responsible for ensuring operational excellence across Caliber’s network of schools. They work closely with School Leaders and Caliber’s Chief Operating Officer and supervise the Operations Leads and their teams at Caliber’s schools. They contribute to the design and development of operational best practices that are implemented across Caliber’s schools.

RESPONSIBILITIES

The Director of Operations’ key responsibilities include:

Direct School Support & Supervision

  • Partner with School Leaders in supervising Caliber’s school Operations Leads and their teams of school based operations staff to ensure seamless, efficient, and high quality school operations at all of Caliber’s schools
  • Partner with School Leaders and the Caliber School Support Organization (SSO) leadership team in defining and promoting a high standard of excellence in school operations
  • Provide consistent, high quality support, feedback, coaching, and evaluations of school Operations Leads using the Caliber Operations Excellence framework
  • Support School Leaders in the development and monitoring of operational portions of their school budgets
  • Ensure operational, fiscal, and legal compliance by school and network operations teams.
  • Support schools in completing all necessary forms and reports for compliance with state, federal, and philanthropic requirements.
  • Act as a point of escalation for school-based operational issues

Regional Operations Leadership

  • Lead the development, communication, and ongoing evaluation of Caliber’s monthly and annual operations priorities (both at the network and school level)
  • Annually review Caliber's operational policies and procedures to ensure compliance with evolving legal requirements
  • Lead the strategy and execution of Caliber-wide operations projects (e.g., annual operations planning, state and local authorizer audits, etc.)
  • Collaborate with other Caliber Department Heads (e.g., academics, HR, talent, etc.) on Caliber-wide priorities and projects
  • Manage key operations vendor contracts & relationships across the Caliber network (e.g., meal vendors, custodial vendors, technology, insurance, etc.), including coordinating the annual bid process and applying for all necessary funding related to those programs.
  • Develop and share operational best practices and create tools and templates for operations team use across the Caliber network
  • Design, create, select, and/or deliver professional development opportunities for the operations team (both at the network and school level), including a calendar of Operations Communities of Practice across the Caliber network
  • Participate in the strategy and planning for future Caliber schools and lead the definition and execution of operational requirements for them

QUALIFICATIONS

  • A passion for Caliber’s mission and alignment with Caliber’s core values
  • 5+ years professional management experience including at least 2 years in school site operations leadership, preferably in a high performing charter management organization
  • Exceptional people management skills, with direct experience supervising a team and managing exceptional performance
  • Demonstrated strengths in the Leading for Operations Excellence ares of Caliber’s Leadership Development Framework, including:
    • In Service Of. Understands the community’s needs and the organization’s goals, and how excellence in operations supports them.
    • Problem-Solving. Anticipates problems when outlining plans and proactively develops contingency plans to adjust; when confronted with the unexpected, responds with an emotional constancy that is situationally appropriate and a solutions-orientation.
    • Quantitative Reasoning. Seeks out data to inform decision-making and analyzes data to make strong decisions.
    • Systems-Level Thinking. Develops sustainable operating processes that work well with the resources at hand.
    • Organizational Viability. Maintains a focus on the critical details essential for the organization’s viability, including risk management, regulatory compliance, and legal guidelines.
    • External Relationships. Maintains solid working relationships with external partners such as the district, vendors, and those with expertise on compliance-related matters.
    • Resource Management. Manages resources (people, financial, equipment) effectively to support the organization’s short- and long-term goals.

COMPENSATION

This is a Director / Department Head level role within Caliber’s central School Support Organization. Compensation will be commensurate with other similar roles and candidate qualifications and experience. Compensation will include health and welfare benefits, 401(k) retirement plan, flexible spending account (FSA), and paid time off.

Caliber Schools provides equal employment opportunities to all employees and applicants for employment without regard to race, ethnicity, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

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Role

Operations

Experience Level

Mid Level

Caliber Public Schools

Our mission is to shift experiences, expectations, and outcomes for students in historically underserved communities. We provide students a challenging and engaging personalized education that equips them with the knowledge and skills needed to succeed in college, career, and in their communities. 

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