Quality Assurance Specialist

At ASU Prep Digital, we are building digital learning products that will overhaul the entire landscape of K-12 education. Inspired and led by the ASU Charter, ASU Prep Digital’s (ASUPD) product team is executing on a long-term vision to build innovative, online learning experiences that significantly improve student performance, provide access to educational pathways, and embrace the post-pandemic demand for remote (online) and accessible education platforms.

The Learning Cloud platform and full suite of next-generation online courses - which are scheduled to be released via a multi-phased roadmap into year 2026 - will leverage adaptive learning technologies to meet students where they are with fully personalized learning and individualized pacing. Our learning products will feature entirely custom experiential learning environments that leverage the most engaging and immersive technologies to design a discovery-based and learner outcome-centered approach. Drawing from ASU’s pervasive culture of innovation, the ASUPD product team is creating the future of learning, and we are expanding our world class team to ensure the success of this long-term vision.

We are currently seeking a Quality Assurance Specialist who will collaborate with curriculum, product management, design, engineering, and support teams to realize the next generation of learning products for our Learning Cloud product suite. This is a contract position up to 40 hours per week.

The job:

Are you someone with an extreme attention to detail and a commitment to meeting the highest standards of quality? Are you self-motivated with strong investigative skills? Are you passionate about online education and/or interested in learning more about software as a service (SaaS) for students and teaching professionals? If so, we’d love to talk to you! The Quality Assurance Specialist that we are seeking will ensure overall quality of the Learning Cloud platform and education products. Most of your time will be spent ensuring that our platform features and courses appear as designed, can be used by our broad user audience without bugs or errors, comply with accessibility standards, and operate seamlessly across devices and browsers.

You’ll collaborate directly with our curriculum and content team, product managers, designers and engineers to understand the intended course experience so that you can better anticipate functional issues, execute on QA testing, and report issues and inconsistencies in the product. You will use your highly detail-oriented manual testing skills to catch user-facing issues which our automated testing processes missed. And, since we can’t wait to release until everything is “perfect”, we will expect you to collaborate with our curriculum and student support teams to replicate and report issues found in production for the development team to correct, and re-test before and after deployment.

The qualifications:

Your responsibilities:

• Finding, documenting, and reporting issues, and discrepancies for our content development team, verifying QA edits if they were required and fixed.
• Testing and validating existing and new features and fixes for our development team (engineering)
• Collaborate directly with product team members to understand requirements for testing and determine QA-related priorities that are consistent with business goals and objectives

What we’ll need from you:

• Extreme attention to detail and commitment to high-quality production standards
• Every job description says that you need to be detail-oriented, but we really mean it - this role requires a logical and common sense approach to the objectives of the projects (topics and lessons)
• A natural critical thinker who is self motivated, driven and resourceful
• Ability to follow established rules, but question them if the situation seems illogical
• To be flexible and comfortable in an environment with commonly changing requirements
• To be able to analyze, interpret, evaluate, and make a judgment about what you read, hear, and see including content information and software behavior
• Creativity (and curiosity) is a must, QA Specialist should be able to evaluate information as a Student AND as a Teacher
• Ability to to self-conduct short, fast research and raise questions when something is not 100% clear
• Ability to work under minimal supervision and have strong logic/common sense related to the job nature
• A passion for knowing every nook and cranny of our growing applications and course
• A BA/BS, or equivalent work experience in behavioral science, human-computer interaction, computer science, or other related field
• Deep experience with using and testing web applications and browsers in a software development environment
• Experience with bug tracking processes and platforms/tools (i.e. BugHeard, Jira, etc)
• Proven experience with executing testing methods to validate compliance with accessibility standards in the digital space (i.e. WCAG)
• Experience with high-volume, rapid software development cycles, with many concurrent deadlines
• Experience working with project leads and stakeholders to track pending revisions.
• Excellent written and verbal communication skills
• Detail oriented… oh wait, we said that already.

Additional Skills and Experience (Highly Desirable):

• Familiarity with Canvas, Storyline, Articulate Rise, LTI/LMS integrations, and/or other e-learning platforms
• Prior experience working in the education industry on platforms or applications for Pre-K - 12th Grade students
• An upbeat and proactive personality (we are a fun team, and we are spread out across the country - everyone is very approachable and we love the work that we are doing).
• Remote work experience with fully dispersed teams

Hourly rate will be based on experience, up to $35/hr.