Quality Assurance Analyst

Zearn - New York - Full time

As a Quality Assurance Analyst, you’ll be helping to build and improve our student experience to support millions of kids on Zearn. You will play a critical role in ensuring that Zearn delivers exciting, educational, and functional features for kids with every release.

What you’ll do:

  • Ensure all newly developed features meet requirements for functionality, performance, reliability, accessibility, stability and compatibility across devices and browsers
  • Become an expert on Zearn’s student experience and user functionality
  • Assist the QA team in ensuring quick resolution of user issues raised through Zearn Support
  • Regularly review Zearn’s digital lessons to find and resolve any errors
  • Update Zearn’s QA test content to reflect a comprehensive set of features and content use cases
  • Understand product requirements, including wireframes and designs, to ensure effective QA of deliverables
  • Plan, create, and execute end-to-end test cases for new builds
  • Find and report product usability issues, defects, and incompatibilities with detailed, accurate, and concise steps to reproduce
  • Work directly with the engineering team to identify and resolve bugs

Ideal candidates will have:

  • BA/BS
  • 2+ years of work experience in QA, technology, or a related field. Experience in education is a plus
  • An eye for detail, and UX sensibility to catch non-technical UX issues
  • Excellent organizational skills, follow-up, and written and oral communication
  • A readiness to understand and learn an existing and complex system
  • A desire to collaborate on a diverse team and learn new tools and techniques
  • Commitment to Zearn’s mission of providing an exceptional education to all children
  • A love of learning, and a love of math
  • A desire to join an entrepreneurial, fast-paced environment at a high-growth organization

Compensation

We offer a competitive compensation and benefits package. We also offer a collegial and passionate culture and the potential to positively impact the lives of millions of children. This role is based in NYC.

To apply, please send a resume and a bit about yourself to jobs@zearn.org. Zearn is an equal opportunity employer.

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Role

Product Management

Experience Level

Entry Level

Zearn

Zearn is a nonprofit curriculum publisher and software developer on a mission to ensure all children love learning math. We work with teachers nationwide to build inclusive classroom communities where all students have equal opportunities to belong and deeply learn the math content of their grade.

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