Project Manager, Technology Services

AVID Center - San Diego, California - Full time

Position Description: The Project Manager, Technology Services, is responsible for planning and managing multiple medium-to-large-scale digital projects throughout all phases of the project life cycle. This position works within the AVID Project Management Office (PMO) to directly manage key strategic projects while also supporting the organization’s project management needs with consultative services and assistance. The Project Manager works closely with various departments and management within the organization to understand the strategic vision of each project, successfully plan and manage all aspects of the project, and ensure success by meeting, but preferably exceeding, stakeholders’ expectations.

Essential Duties:

Oversee all aspects of project planning, execution, and delivery

Create project plans with input from cross-functional team leads

Manage day-to-day aspects of projects; prioritizing activities, deliverables, and resources

Define and document project requirements, work-flows, and processes with key stakeholders

Identify, track, and report the status of key project milestones

Monitor project progress and communicate effectively and in a timely manner

Proactively anticipate, identify, and communicate project risks and issues

Participate in QA by identifying, tracking, assigning, and resolving issues

Build strong relationships with all internal and external project stakeholders

Be adept at change management by quickly communicating changes with all teams to inform them of impacts and options as plans are modified

Communicate with colleagues to increase alignment and teamwork across divisions

Participate in trainings to update program and professional knowledge

Drive AVID PMO effectiveness by developing, improving, and modeling PM processes, standards, tools, and techniques

Perform other similar duties, as assigned

Minimum Qualifications:

The Project Manager, Technology Services must provide evidence of or demonstrate the following:

Passion for and a commitment to AVID’s mission

Motivated self-starter with the ability to work independently and in a team environment

Interpersonal skills necessary to establish, maintain, and grow good working relationships with an emphasis on tact, diplomacy, flexibility, collaboration, professionalism, and discretion

Ability to build strong relationships with various types of people and to motivate superiors, peers, and others to meet ambitious goals

Demonstrate and promote a growth mindset when working with others

Operate with purpose, urgency, and accuracy in a fast-paced, deadline-driven environment; ability to effectively prioritize and execute tasks

Ability to identify problems and facilitate collaborative team conversations about possible solutions

Ability to be flexible and adaptable, and demonstrate creative problem solving when faced with complex challenges

Ability to use organizational, research, analytical, data, and problem-solving skills to meet deadlines

Ability to communicate and speak effectively when interacting with others or presenting information

Strong written communication skills and the ability to compose correspondence and reports to communicate clear and concise information

Strong character traits expected of a leader that include, but are not limited to: respectful treatment of colleagues and others, integrity, honesty, and a positive work ethic

Excellent project management and time management skills

Effective use of technology tools for communications, planning, management, and presentations, including a working knowledge of MS Office Suite and scheduling software (Smartsheet, MS Project, or similar)

Experience managing cross-functional teams (designers, developers, SMEs, QA resources, etc.)

Experience creating project plans, scope documents, schedules, and budgets

Understanding of design thinking and agile development

Experience and Education*:


Bachelor’s degree in relevant field of study

Minimum of 3 years’ experience in project management, preferably with education products and services

Experience managing interactive multimedia projects

Current Project Management Professional (PMP®) certification or ability to obtain PMP certification within 6 months of employment

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Project Management

Experience Level

Mid Level

AVID Center

AVID (Advancement Via Individual Determination) is a nationally recognized nonprofit organization that is dedicated to closing the opportunity, expectation, and achievement gaps in education by partnering with schools all over the country to prepare students for college, careers, and life. 

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