Project Manager, Sales

The Role

We’re looking for a detail-oriented Project Manager on our Sales team to manage our sales communication projects. We’re growing quickly, adding thousands of new schools to our customer base every year. Instead of growing a large sales team, we have developed a unique approach to driving self-service sales.

As a Project Manager on our Sales team, you will manage our email outreach campaigns and use data to track performance. These outreach campaigns are central to our scalable approach to new sales and renewals. You’ll identify opportunities to make the system more efficient and drive improvements.

You’ll report to Laura Stephens, our Sales Operations Manager. We are headquartered in San Francisco and while the majority of our Sales team is located in our San Francisco office, this position is open to local or remote US-based applicants. If remote, mountain time zone or pacific time zone is required.

About You

You’re highly organized and have a good eye for detail. You enjoy working to keep projects moving forward while making sure nothing falls between the cracks. You have excellent written and verbal communication skills. You have an outstanding memory and a drive to find answers. You learn quickly and easily ramp up on new platforms and technical tools. You love digging into processes to find ways to do things more efficiently. You’re someone who likes to keep information organized and on schedule.

• Do you enjoy leveraging technology to scale operations? You may have managed CRM systems, worked as a digital or email marketing specialist, or participated in large-scale sales campaigns in the past.
• Do you love digging into the ins and outs of a company’s business model? The hardest part of our scaled sales approach is translating our complex business logic into clearly defined engineering needs. You’re someone who likes knowing all the details of the sales process and is excited to work with our engineering team to design and coordinate targeted sales strategies.
• Are you excited to communicate with educators and school administrators across the country? You’ll play a pivotal role in helping us successfully reach our customer base and grow our impact. You are someone who cares about understanding the customers’ needs and likes figuring out the best ways for us to effectively communicate with different customer cohorts.
• Do you obsess over details and love to make sure things are well-documented? Developing and maintaining clear documentation of sales processes, procedures, and campaigns is something you value and enjoy doing. You love answering questions and helping colleagues get the most out of our systems and tools.

Day-to-day

As a Project Manager on our Sales team, you’ll have three main responsibilities:

• Lead our sales email campaigns, including coordinating the messaging and identifying the target audience for each email**.** You’ll be responsible for analyzing our past email campaign schedule and performance to determine our upcoming sales emails. You’ll update the messaging of our email campaigns to maximize our engagement with customers and potential customers. You’ll also identify and outline any engineering needs that could be built into our email to improve the customer or sales experience.
• Coordinate with engineering and sales team members to maximize the efficacy of our scaled outreach efforts**.** You’ll work with the District Partnership Management team and Mystery Packs team to understand their email outreach needs and translate that into action. You’ll also work closely with an engineer to identify the target audience for each outreach campaign using our proprietary email system and CRM.
• Analyze and track our sales progress across our many different customer cohorts to identify opportunities for intervention and improvement. You’ll document our ongoing sales email outreach, including email timing and performance, as well any sales policy changes that need to be communicated to our customer team. You’ll also monitor our CRM to identify inconsistencies and data issues that need to be addressed by our sales team.

About Mystery.org

At Mystery.org, we believe it’s important that children stay curious as they grow up. We will ensure that the next generation sees it’s an amazing world we live in, full of possibility and wonder — and that they learn how to figure things out for themselves.

We’ve created Mystery Science, the most widely used elementary science resource in the country. We have teachers signed up from 89% of elementary schools in the U.S. and now 50% of schools use us every month. We’ve created one of the fastest-growing learning resources and a brand that is loved by children and grown-ups alike.

We want children to have the ability to explore anything they are curious about. There are 1 billion children in the world today, and we want to make it possible for them to explore their questions, wherever they are. Over the past decade, the internet has given grownups a new superpower–the ability to instantly explore anything they wonder about--but children have been left behind. So we're collecting every question children ask and creating video explanations and resources for teachers to answer questions that children care about . We think this will be the most important learning tool ever created.

Meet The Team

On your first day at Mystery.org, you’ll meet a group of 50 people who are passionate about learning and who each love their respective crafts. We were founded by Keith Schacht and Doug Peltz, who started Mystery Science in 2014. They have assembled a team of the best explainers in the world from the Exploratorium, Klutz, Stanford, the Field Museum, and leading private schools. In addition to the core Mystery.org team, we also collaborate with the passionate, expert team at Discovery Education, our parent company.

We have a strong focus on people which extends to every area of the company. We’re building the team that we want to work with. Mystery.org is an equal opportunity employer. We are committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disabled status or, genetic information.

Inspired?

If you are inspired by our mission and passionate about helping teachers succeed and transforming science education for kids, we’d like to hear from you!