Program Manager, STEM Classes and Camps

Empow Studios - Multiple Locations - Full time

What You Will Do

Run high quality programs

  • Plan and manage program operations to ensure that our programs run smoothly: schedule classes and teachers, ensure compliance with regulations, and manage inventory of program materials
  • Lead specific elements of our program delivery by type (e.g., camps, classes, schools) or region across multiple key program functions (e.g., recruiting, training, customer service, and evaluation).
  • Manage and coach instructors to implement with fidelity Empow’s defined pedagogy, curriculum, and program design
  • Review program metrics and student progress; identify risks and proactively solve problems to ensure high quality results for each student, teacher, and school

Build strong relationships with families and schools

  • Educate potential and current customers about the range of Empow programs; help them find the programs that best meet their needs
  • Ensure strong communications with families including instructor progress reports and tailored recommendations
  • Ensure that instructors build strong mentor relationships with their students
  • Manage relationships with school partners, ensuring that our instructors, technology, curriculum, and support staff are working together to achieve stated goals; proactively identify and solve problems
  • Address customer concerns quickly and effectively

Maintain a strong, engaged team

  • Collaborate with the Senior Program Manager to hire and retain an exceptional team of instructors and site directors
  • Train and coach instructors leveraging materials and resources provided by our national office
  • Help ensure that working at Empow Studios is an amazing experience

Characteristics of an Ideal Candidate

At Empow Studios, we believe a diverse team leads to diversity in thinking, making our products better for students, families and schools. If you read this job description, feel energized by what you see here, and believe you could bring passion and commitment to the role, but you aren’t sure you meet every qualification, please apply! Above all, we are looking for the right person!

  • At least two years’ experience as an instructor, camp director, or program manager
  • Passion for STEM and familiarity with much of the breadth of the technologies covered in Empow’s STEM curriculum
  • Proven project management skills including strong attention to detail and experience tracking and managing components of multiple projects simultaneously
  • Willingness and ability to proactively identify and offer solutions to potential challenges
  • Demonstrated ability to lead a team to achieve outstanding results
  • Ability to work through resistance and advocate internally for needs of self and team
  • Desire to provide quality customer service and help families and partners find the Empow programs that best meet their needs
  • Dedication to personifying that values at the core of Empow’s culture through nurturing and cultivating fun, creativity, collaboration, individuality, and discovery
  • Interest in and dedication to building authentic relationships, providing coaching and support to both staff and students, and ensuring families receive their best-fit education experience for their children
  • Actively seeks out opportunities for rapid growth including targeted and supported stretch assignments
  • Able and willing to review program quality and support program delivery which will require working some early evenings and weekends, and driving to locations throughout the Greater Boston area
  • A BA/BS degree or higher in education or a STEM field or appropriate equivalent experience is required

Salary and Benefits

The salary for this position is $45,000 - $55,000 annually. This position is full-time and eligible for benefits.

To Apply

Now that you’ve imagined the possibilities, we’d love to receive your RESUMÉ AND COVER LETTER introducing your amazing self! Please email both to: recruiting@empow.me with the title of the position you are applying for and your name in the subject line (e.g., Program Manager, Jane Doe)

Empow Studios is an equal opportunity employer that values diversity of all kinds and encourages candidates from all backgrounds to apply for this exciting new opportunity. Empow Studios is an E-verify Employer.

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Locations

Boston, Massachusetts
Lexington, Massachusetts
Newton, Massachusetts

Role

Operations

Experience Level

Mid Level

Empow Studios

At Empow Studios, we educate children ages 7-17 in coding, engineering, and digital arts with a focus on fun, discovery, and building a life-long passion in STEM.
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