Program Manager, Operations

Title: Project Manager, Operations

Reports To: Director of Project Management

Location: Home-Based US Office (Central or East Coast Time Zone Preferred)

Status: Exempt (Full-Time)

Start Date: Immediate

Facing History and Ourselves is a global education non-profit organization that challenges teachers and students to use lessons of history to stand up to bigotry and hate.

Role Summary: The Project Manager, Operations reports to the Director of Project Management and is responsible for the successful development, implementation, management and completion of cross-functional projects at Facing History. The Project Manager, Operations has overall responsibility to work cross-functionally with internal staff and external partners and contractors, as needed, to ensure that assigned projects exhibit good planning, are operated efficiently within budget and on time, and deliver the quality that Facing History and Ourselves is known for. The Project Manager, Operations, will serve as the primary liaison between a project team and other departments.

Specific Responsibilities Include:

• Determine and define project scope and resources needed to manage multiple short-term and long-term projects, in partnership with project owners
• Develop and drive the project work plan by setting meeting schedules and agendas (external and/or internal) as appropriate, in accordance with project timelines, benchmarks and deliverables; identify next steps and follow-up for all team members; delegate responsibilities appropriately; and ensure communication within and across projects and teams
• Manage and coordinate all related project activities, including but not limited to maintaining project information and documentation in the organization’s file systems including budgets, internal and external materials, proposals, contracts and staff hours
• Work with members of cross-organizational project teams to develop proposals, work plans, timelines, budgets, and reports as appropriate
• Create budgets and complete work as needed during the budget season, track and approve expenses, review monthly financial reports, make sure they adhere to the overall project budget as well as the master budget, and communicate to project team, finance and administrative staff as appropriate
• Manage and monitor project metrics, timeline and staff hours
• Coordinate with the Grants Team and other teams to ensure interim and final reporting is done according to contracts, upcoming proposals and/or project timeline
• As a member of the Project Management Office (PMO), develop and contribute to creation of project management tools, processes, resources, and trainings to promote effective project management across the organization and support others engaged in this work

Essential Skills and Qualities:

Facing History understands that restrictive job requirements may exclude historically marginalized groups from applying to jobs for which they are qualified. We take an equitable and holistic screening approach. If you feel you have demonstrated experience and expertise relevant to perform this role, please don’t hesitate to apply!

• BA/BS or relevant work experience; minimum of 3-5 years relevant work experience
• Experience working in education and/or non-profit settings strongly preferred
• Cultural sensitivity and ability to work with a wide range of internal and external contacts from diverse backgrounds
• Committed to Facing History’s mission and strong interest in learning about Facing History’s work
• Demonstrated ability to manage complex processes and coordinate across functions
• Ability to multitask and be flexible while showing attention to detail
• Disciplined self-starter and independent worker with creative energy
• Ability to determine, plan and organize goals and prioritize actions
• Excellent written and oral communication and computer skills
• Knowledge of project management tools and processes
• Experience with budgeting and financial management
• Strong people and relationship management skills
• Ability to take in information quickly and synthesize it in a way that is accessible to others

Benefits Summary: In addition to meaningful and rewarding work, Facing History provides an excellent and competitive compensation and benefits package including medical with a health reimbursement account, dental, vision, life & AD&D, long-term & short-term disability insurance, 403(b) retirement plan with a discretionary organizational contribution, generous paid time off, an employee assistance program, travel assistance plan, pre-tax commuter spending accounts, flexible spending accounts, voluntary Colonial Life group plans, robust wellness programs through Welnys TV, aHealthyMe & weekly virtual yoga and meditation, WellCents 403(b) advisement, and a friendly hybrid work environment.

Facing History values a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. We are an Equal Employment Opportunity Employer.

Facing History’s Commitment to Diversity, Equity and Inclusion. At Facing History, we honor and value the uniqueness of each and every human being. Our strength as an organization that provides and distributes educational content and pedagogy to teachers across the globe is directly tied to our diversity of staff, leadership, educators, students, scholars, and volunteers. Our commitment is to treat individuals with dignity and to build and maintain a community of full participation, inclusive of the voices, needs, and contributions of all. As an organization, we are deeply aware of the legacies of injustices that persist in society and in the workplace, and we value and promote diversity, equity, and inclusion in their association with excellence.

Hybrid Work Model: Facing History and Ourselves operates in a hybrid work model, allowing staff flexibility in both schedules and work locations. This particular position is home-based. Some travel may be required.

Covid Protocol at Facing History: At Facing History and Ourselves, we require all employees to be fully vaccinated against COVID-19 including any boosters required to be “up-to-date” per current CDC guidelines. All new employees must provide proof of vaccination on their first day of employment. Requests for medical or religious exemptions should be directed to our Sr. Director, Human Resources.