Program Manager

Constructive Dialogue Institute - Remote - Full time

About CDI

The Constructive Dialogue Institute (CDI) is a non-partisan, non-profit organization that works to heal the deep divisions tearing our country apart. We build educational tools to transform college campuses into inclusive learning environments that support dialogue across differences. To accomplish this goal, CDI translates the latest behavioral science research into educational resources that are evidence-based, practical, and scalable for campus leaders, administrators, faculty, staff, and students. While our educational tools are built primarily for use in higher education, they are also used in workplaces and high schools.

CDI was co-founded by psychologist Jonathan Haidt, the bestselling author of The Righteous Mind and The Coddling of the American Mind. Since launching in 2017, our tools have been used in more than 600 educational institutions and workplaces across the country.

About our values

At CDI, we believe in the power of dialogue to bridge divides. We expect team members to engage respectfully with diverse perspectives and to approach conversations with curiosity and respect, including when encountering perspectives that may be challenging or contrary to one's own. This approach is vital to our effort to be perceived as truly non-partisan by our audience. If you are passionate about reducing political polarization and can demonstrate an authentic commitment to engaging respectfully with a broad spectrum of political beliefs, we encourage you to apply.

About the role

The Program Manager will report to the VP of Growth, and work closely with the Director of Program Implementation to support the successful implementation of CDI’s tools and resources on college campuses across the country. This position will focus on project management, data tracking, and analysis related to our implementation of programs on college campuses. In addition, the Program Manager will help coordinate the virtual and in-person events and trainings we provide for campus partners, and will at times serve as a direct contact for partners, at the direction of the Director of Program Implementation. Beyond CDI’s higher ed programming, the Program Manager will also collaborate with the Director of Program Implementation, Director of Partnerships, and VP of Growth on project management and data tracking related to implementation within other sectors (high school, public service, corporate).

The position may require minimal travel, approximately 1-2 days per quarter.

Roles and Responsibilities

Implementation Management

  • Track implementation progress for the Growth team, utilizing goals and metrics dashboards to monitor performance against OKRs and growth strategies.
  • Manage implementation checklists for partnerships and growth initiatives in Asana, ensuring successful execution of programming as the organization grows and scales.
  • Coordinate internal tasks across multiple team members and departments, fostering collaboration, alignment, and shared understanding of processes, projects, and objectives.
  • Coordinate with external stakeholders, ensuring we are providing consistent communication and moving projects forward in a timely manner.
  • Identify process inefficiencies and areas for optimization in partnership management and implementation procedures.

Relationship Management

  • Schedule and conduct meetings with existing partners, providing support throughout implementation, addressing questions, and facilitating effective problem-solving.
  • Set up and manage virtual and in-person training and meetings with partners.
  • Coordinate with the Manager of Marketing and Communications on larger virtual partner events, such as webinars.
  • At times, support the Director of Partnerships with management of inbound inquiries, ensuring timely and effective follow-up to nurture leads and potential partnerships.
    • Direct inquiries to the appropriate member of the CDI team or directly respond and follow through on simple engagements related to CDI events, training, and use of Perspectives.

Data Management and Analysis

  • Maintain accurate and up-to-date HubSpot deals, collaborating with Operations to ensure alignment with budget forecasts.
  • Generate regular reports on partnership performance, implementation progress, and key metrics, communicating updates, challenges, and successes to internal stakeholders.
  • Occasionally support the Director of Partnerships in analyzing data patterns in HubSpot, including tracking inbound inquiries' sources and success rates at various stages of the pipeline for each sector.

Cross-Functional Collaboration

  • Collaborate closely with Growth team members and Content, Research, Product, and Operations teams to ensure seamless alignment of goals and effective execution of CDI programming.
  • Foster open communication and coordination to enhance cross-functional collaboration.

Qualifications

  • 3-7 years of experience in partnership management, program coordination, or related roles, ideally within nonprofit organizations, EdTech, higher education, or K-12
  • Proficiency in CRM software, ideally HubSpot, able to extract insights and trends from data
  • Excellent communication and interpersonal skills to engage with internal teams and external partners
  • Exceptional project management skills; proven ability to manage multiple tasks, priorities, and stakeholders simultaneously; experience with project management tools like Asana
  • Detail-oriented mindset and commitment to delivering high-quality results
  • A knack for identifying and addressing operational inefficiencies through continuous process improvement

Studies have shown that women and people of color may be less likely to apply for jobs if they don’t meet every qualification. We simply want to find the best candidate for the job, and encourage you to apply even if you don’t meet every qualification. We especially want to hear from you if you share our passion for dialogue and bridging divides!

Why work with us

  • A Mission-Driven Culture — we practice what we preach, so our internal culture is rooted in intellectual humility, continuous improvement, and open-mindedness
  • Remote-First — CDI was founded as a remote-first organization, and we work hard to foster a strong culture across vast distances—we also gather in-person twice a year for team-building and collaboration!
  • Compensation — salary ranging from $70,000 - $80,000, commensurate with expertise and experience
  • Unlimited PTO
  • Other Benefits — employer-supported health, vision and dental plans, subsidized parental leave, 401(k) program (not matched), short- and long-term disability insurance, life and AD&D insurance, flexible spending account (FSA), $1,000 annual professional development budget; more details here: https://bit.ly/cdi-benefits

Referral Bonus

Know someone perfect for this role? Refer them, and you could receive a $1,000 bonus! The candidate just needs to note your referral in their application, and you'll receive the bonus after they've been on the team for 6 months.

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Role

Project Management

Experience Level

Mid Level

Constructive Dialogue Institute

The Constructive Dialogue Institute’s mission is to equip the next generation of Americans with the mindset and skill set to engage in dialogue across differences. Our psychology-based educational tools help people discuss complex and divisive topics with ease, even when they disagree.
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