Program Manager

City Year San José/ Silicon Valley - San Jose, California - Full time

COVID-19 Notice

Our number one priority is the health and safety of our employees and AmeriCorps members and their families; our students and school partners; and the community at large from COVID-19. Proof of COVID-19 vaccination is required for employment and service – all staff members, including remote staff, and AmeriCorps members are required to be fully vaccinated by November 19, 2021 or by your start date if after November 19, 2021. If you are unable to be vaccinated for medical reasons or sincerely-held religious beliefs, we will consider requests for reasonable accommodation consistent with our policy, and where we are able to provide such accommodations without undue hardship to the organization pursuant to applicable law.  Notwithstanding any language herein, City Year will comply with any state, local, or federal orders, statutes, or regulations that may conflict with the COVID-19 vaccination policy.

*Individuals are considered fully vaccinated 14 days after receiving the second dose of a two-dose vaccine (Pfizer or Moderna) or one dose of a single-dose vaccination (Johnson & Johnson).

Active City Year Corps or Staff members must login to Workday/cyresource to apply internally.

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Position Overview

The Impact Manager is solely responsible for the specific implementation of the Whole School Whole Child service model at an elementary school, middle school, or high school.

Job Description


  • Managing and coaching a team of 8 - 15 AmeriCorps members providing a clear vision, systems and structures, and professional development to empower and motivate them throughout the year.
  • Serving as a trusted advisor to principal and school staff by serving as a member of the school’s Instructional Leadership Team, holding regular meetings with the administrator, maintaining a strong presence in school, working collaboratively with administration and staff to implement the Whole School Whole Child model, and building a bridge between AmeriCorps members and the school so that their work with students is setup for success.
  • Inspiring your team to embrace City Year’s culture and the belief that all students can achieve great things in school and life regardless of their socio - economic background or current academic proficiency.
  • Developing a team culture that utilizes student achievement data to inform all instructional decisions and embraces grit, an entrepreneurial spirit, and a growth mindset.
  • Observing and coaching AmeriCorps members to actively pursue student achievement results through consistently strong instruction and sound lesson planning.
  • Providing a strong foundation of intervention management that will ensure regular access for tutoring, protected AmeriCorps member schedules, and a consistent feedback loop for learning.
  • Developing AmeriCorps members professionally and empowering them to leverage leadership opportunities and actively pursue professional growth during their service year.
  • Investing in the learning and development of AmeriCorps members so that they can translate their experience in City Year to any future professional or academic endeavor.



  • Coaching or leadership experience strongly preferred (sports coaches, educational coaches, etc.)
  • Ability to relate with and inspire 18 – 25 year olds.
  • Believes in young people as agents of social change.
  • Exhibits a high level of accountability, project execution, and personal responsibility.
  • Demonstrates grit, an entrepreneurial spirit, and a growth mindset.
  • Ability to mobilize diverse, young groups towards achieving ambitious goals.


  • Ability to communicate openly and respectfully with a diverse community.
  • Exhibits excellent customer service and is consistent with follow-up.
  • Experience navigating difficult conversations around performance, interpersonal and inter-team conflict, race, gender, sexuality, class, education reform, and/or diversity.

Relationship Development

  • Ability to identify potential partnership problems, analyze issues, and extrapolate appropriate solutions to strengthen relationships.
  • Ability to navigate multiple schoolhouse relationships, at times with competing priorities, to implement Whole School, Whole Child model and pursuing student achievement result.
  • Invests in Impact Manager team collaboration and development to demonstrate strong leadership and teamwork for AmeriCorps members.


Full time employees will be eligible for all benefits including vacation and sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental and vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.

Employment at City Year is at-will.

City Year does not sponsor work authorization visas.

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K12 School Operations

Experience Level

Entry Level

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