Program Manager - AVELA - Platform for Equitable School Enrollment and Admissions

Avela - Remote - Full time

Avela is the first platform for school application, admission, and enrollment with a focus on equity. We're looking for a current/former educator with business experience to partner with clients to implement Avela's solutions and advise on best practices.

Role

In this role, you'll work closely with our clients, partners, and prospects to implement Avela's solutions and provide advice. You'll also have your hands in just about everything across the company, from sales/marketing to operations!

The role is an exciting hybrid of several roles:

-- Program Management -- 40% -- Driving large scale implementation projects, project management, and relationship management.

-- Customer Success -- 20% -- Onboarding and supporting our customers, answering questions, tech support, etc.

-- Business Development -- 20% -- Sales calls, emails, presentations, demos, thought leadership, etc.

-- Operations and Other -- 20% -- Whatever it takes to build and grow our business!

Ideal Candidate

Our ideal candidate has 6+ years of experience, with at least two full time roles spanning a variety of functions. We prefer some experience both education (teaching, administration, nonprofits, etc) AND business (strategy consulting, startups, technology companies, etc), but are also open to former teachers who have also worked their district/CMO office.

Outstanding customer empathy, technical competency, and and partnership acumen is required.

Responsibilities

  • Project Management - You’ll lead projects with customers and own the deliverables, timelines, communication, and execution of our commitments.
  • Customer Success - You’ll be the frontlines for our customers, supporting them with technical and programmatic issues.
  • Business Development - You’ll join sales calls as the SME, lend your credibility and expertise to the sales process, and create marketing collateral and proposals.
  • Thought Leadership - You'll quickly become a subject matter expert and drive thought leadership (blogging, social media, conference presentations, webinars, etc).
  • Product Strategy - Our product and engineering team will need your expertise as they design and build our product suite.
  • Janitorial - As a growing startup, we need help across the board. Everyone pitches in to “take out the (proverbial) trash,” and nothing is “outside your job description" or "below your paygrade."

Qualifications

  • Strength and experience in each of the above job responsibilities.
  • Expert in project management and client services with 6+ years of professional experience
  • Excellent communicator, including visual and verbal (written & oral)
  • Customer-centric mindset and passion for education, equity, or social impact
  • Entrepreneurial spirit and drive, extraordinary comfort with ambiguity, enjoyment wearing many hats
  • Among the best at what you do with a growth mindset and desire to constantly improve
  • Legal ability to work in the US and willingness to work continental US hours.
  • Preferred: MBA or Consulting experience (e.g. McKinsey, Bain, Bridgespan, New Sector)
  • Preferred: Start-up experience
  • Preferred: Education experience (teaching or administration)

Company

Avela is an education technology startup focused on equity in education admissions and enrollment. We give enrollment, admission, and award officers the tools to make equitable decisions about the allocation of educational opportunities.

We work with school districts and charter networks across the country, including Oakland Enrolls, Tulsa Public Schools, Jersey City Board of Education, and New Orleans Public Schools. We also work with a range of nonprofits and NGOs, including Teach for America and the Inter-American Development Bank, as well as the US Military.

Our platform has four parts to cover each stage of the admission journey, from exploring options to applying and final selection and admission. Our flagship product, Avela Match, is used for running coordinated matching markets to assign individuals to programs, such as public school placements in choice districts. We also offer a range of consulting services to help districts implement enrollment reforms and advance equity in educational programs.

Learn more at avela.org.

Team

Avela was founded by a renowned team of visionaries, including Nobel Laureate Joshua Angrist, Clark Medalist Parag Pathak, and social entrepreneur Greg Bybee. We have a passionate team of entrepreneurs, engineers, economists, and data scientists - get to know us at https://avela.org/team. 

Location

We are a flexible, fully remote company. We just ask that everyone work continental US hours to facilitate collaboration. 

Benefits

Significant equity, passionate team, flexible work policies, home office stipend or WeWork membership, unlimited vacation, 401(k) program, life insurance, and platinum health benefits (medical, dental, and vision) covered at 100%. Learn more at avela.org/careers.

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Role

Customer Implementation / Customer Success

Experience Level

Mid Level

Avela

Avela is an education technology startup focused on equity in education admissions and enrollment. We give enrollment, admission, and award officers the tools to make equitable decisions about the allocation of educational opportunities.
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