Professional Development Associate

Schoology - New York, NY - Full time

Schoology - New York, NY - Full time

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Schoology, one of the fastest growing education technology companies, is putting collaboration at the heart of the learning experience with an easy-to-use learning management system (LMS) that connects the people, content, and systems that fuel education. Millions of students, faculty, and administrators from over 60,000 K-12 schools and higher education institutions worldwide use Schoology to advance what is possible in education.

Working at Schoology offers you a chance to help solve the most important challenges in education in an environment that’s fun, collaborative and innovative. We are looking for smart, creative individuals who are passionate about education and aren't afraid to show it.

Why we need you:

A Professional Development Associate is a key member of the Professional Development Team, responsible for supporting the Professional Development Specialists with addressing training needs for clients that fall into our Small & Medium-sized Business (SMB) band. Responsibilities include performing PD Planning Calls, conducting product training and facilitation of Open Enrollment sessions. A good candidate is self-motivated, articulates themselves well in front of a group of people, has problem-solving skills and is quick to learn.

What you’ll do:

  • Assist Professional Development Specialists with the professional learning life cycle for our SMB clients.
  • Perform training via online webinars and/or onsite sessions with clients and staff.
  • Follow up with clients to ensure the success of the training delivered.
  • Assist with the administrative tasks for tracking training progress for clients.
  • Process client evaluations and compile evaluation data.
  • Assist the Learning and Innovation team on the delivery of Continuing Education courses.
  • Assist in the designing and development of curriculum for the Schoology platform.
  • Develop resources to support the delivery of training around the Schoology platform.
  • Assist in documenting and reviewing processes and procedures for the Professional Development Team.

Your Skills and Experience:

  • Bachelor's Degree required or equivalent relevant experience.
  • Minimum 1 year experience in a training or teaching environment.
  • The ability to travel for client and staff training events up to 30% of the time.
  • Intermediate knowledge of the MS Office and Google platforms.
  • Some familiarity with various web meeting software tools.
  • Highly organized with the ability to learn quickly, understand and explain educational and technical information.
  • Excellent written and verbal communication skills, including the ability to comprehend and communicate information precisely.
  • The ability to develop creative solutions for client needs and company goals.
  • Excellent interpersonal skills; highly motivated and flexible.
  • Works well independently and in a team environment.
  • The ability to handle multiple tasks simultaneously, work autonomously and manage assignments simultaneously is required.
  • Experience with Schoology or another LMS is preferred.

All team members at Schoology are expected to embody our core values which are Passion, Collaboration, Innovation, Curiosity, and Integrity.

Our mission is to continuously advance what is possible in education. You in?

Schoology is an Equal Opportunity Employer and embraces diversity of every kind.

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Customer Implementation / Customer Success

Experience Level

Entry Level


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