Product Operations - Program Manager

Weld North Education - Multiple Locations or Remote - Full time

A Day in the Life as a Program Manager – Product Development

Expert Planner

  • Manage strategic product initiatives across multiple business units to successful outcomes on time and within budget - including planning, resourcing, progress tracking, communicating and reporting.
  • Lead the definition of scope and program objectives, as well as the role and function of each team member in order to effectively coordinate the activities of the teams. Translate goals and objectives into iterative deliverables for implementation based on a realistic understanding of effort and capacity.
  • Balance competing factors (risk mitigation and issue resolution, dependency management, highest-ROI, etc.) and manage the gaps and interfaces between workstreams to effectively maximize impact of the program.
  • Identify, review, and work with vendors or other outside resources to meet program needs.

Master Communicator

  • Provide leadership and oversight on various projects of a highly complex nature. Responsible for planning, developing, and executing schedules to ensure timely completion of program deadlines and milestones as well as assurance that the program is meeting all the needs of their business sponsor and delivering the intended business value.
  • Be vigilantly aware of the status of critical elements of the entire program at all times, communicating program status and risk to relevant stakeholders, team, and partners, including up the management chain, escalating further when appropriate on trade-off decisions. Identify and monitor risks and develop response plans when necessary.
  • Provide senior leaders with portfolio-level transparency into status, dependencies, issues and risks across projects and programs

Change Agent

  • Ensure the intended outcome and value of programs are well-understood and communicated to stakeholders and the teams responsible for delivering the program expectations.
  • Serve as a “collaboration catalyst” between product management, product development, and all other stakeholder departments.
  • Be an agent for change promoting, enabling, and supporting changes to how the organization and program team operate in order to accomplish defined business value.
  • Adapt to changes as they occur over the lifetime of complex programs, remaining focused on delivering intended business value.

Data Driven

  • Gather, analyze and utilize quantitative and qualitative information to build context, inform decisions, define program health and provide insights.

Qualifications

  • Bachelor's degree in business, technology, or a related field and 6+ years of successful delivery experience within the SaaS technology industry, preferably in the Educational Technology industry
  • PMP certification, PMI Agile Certification, Masters Certificate in Project Management (MCPM) a plus.
  • Experience facilitating Agile, Scrum, or other rapid application development teams to deliver technology solutions on time, on budget, and to specifications.
  • Demonstrated Program Management skills including resource allocation and management, risk management, project finances, and partner / contract management.
  • Thorough knowledge of the System/Software Development Lifecycle including Agile and Waterfall.
  • Understanding of cloud-based Web Technology preferred.
  • Experience with online project management tools preferred.
  • Experience with Agile tools such as Jira, Confluence required.
  • Experience of working, influencing, and networking within a matrix organization.
  • Ability to cope with change; shift gears comfortably; decide and act appropriately.
  • Critical thinker driving teams to high quality results with the ability to identify and understand complex problems/issues and formulate alternate solutions.
  • Data-driven, analytical thinker.
  • Proven ability to build team cohesiveness, lead, influence, and motivate cross-functional teams to achieve challenging goals.
  • Highly motivated with excellent verbal and written communication, presentation and problem-solving skills.
  • Ability to quickly learn, understand, communicate complex concepts and issues to a technical and non-technical audience.
  • Self-starter with strong organizational skills, ability to be self-directed and be able to handle multiple priorities with demanding timeframes.

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Locations

Scottsdale, Arizona
Austin, Texas
Remote

Role

Project Management

Experience Level

Mid Level

Weld North Education

Weld North Education (WNE) is a leading digital education tech company focused on developing digital curriculum and tools for K-12 students. At WNE, we focus on building the best digital curriculum capabilities to enable teachers, admins, and students to benefit from innovative technologies.
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