Product Manager

TEACH.org - Multiple Locations - Full time

The Opportunity

TEACH.org is on a mission to revolutionize how people become teachers.

Your work will have a critical impact in improving life opportunities for all students, by inspiring and supporting talented individuals to consider and enter the teaching profession.

On a day-to-day basis, you'll be part of a small, close-knit team that is incredibly technical, agile, data driven, and highly collaborative. You’ll help analyze user behavior, propose innovative ideas and solutions, implement big things, and then measure the results. Engineers, content strategists, and analysts on our team love to break things to see how they work, iterate and fail fast, improve on what works, discard what doesn't, and learn from both. And we love to have fun!

This role reports directly to the Head of Product, and will give you opportunities to learn and grow in all facets of building a world-class digital product that attracts, engages, and cultivates millions of users to consider and pursue the teaching profession.

Since TEACH.org is a rapidly-evolving organization, you must be comfortable in an environment of uncertainty, be self-motivated, and possess a strong work ethic and excellent communication skills. Ultimately, your ability to problem-solve, lead, follow, communicate, be resourceful, and quickly learn will help you achieve strong results.

If you're as passionate as we are about making a difference and creating a digital platform that revolutionizes the teaching industry, we'd love to chat with you! We're seeking a highly talented, driven and motivated individual with big ideas, who is also obsessed with finding new, intuitive, and engaging ways to interact with potential teachers.

We also know submitting online applications can be impersonal, so feel free to contact us directly and learn more: careers (@) teach.org. We can’t wait to hear from you!

Brief

We are looking for an experienced Product Manager who is passionate about building products that customers love. You will join a dynamic and fast-paced environment, and work with cross-functional teams to design, build and roll out products that deliver on TEACH.org’s vision and strategy.

For this position, we expect you to be a tech-savvy professional with an in-depth understanding of how digital experiences can help us achieve our business goals.

You should be extraordinary at backwards planning, breaking down requirements, , eliciting unnamed constraints and assumptions, and developing a deep understanding of users.

You should be methodical and have excellent time management skills. You should also use your communication skills to collaborate effectively across the organization.

Ultimately, you should be able to manage products through their lifecycle and deliver on behalf of our users by meeting quality, time and budget constraints.

Type of Work

Responsibilities

  • Gain a deep understanding of our user experience from user research, user analytics, user testing and more.
  • Spend time interviewing and getting to know users, stakeholders and other teams and their feedback to shape requirements, features and end products
  • Dig deep into customer and usage data to identify opportunities and evaluate the success of our efforts.
  • Scope and prioritize activities based on team effort and impact
  • Break out product vision from organizational vision, goals and strategy and continuously invest, present, and refine for all team members
  • Work with the Head of Product to help define product strategy and forward-looking roadmaps.
  • Translate product strategy and tactics into detailed requirements, prototypes and user acceptance criteria
  • Work closely with design, content, engineering and QA teams to deliver impactful experiences with an eye towards quality.
  • Continuously support the team in defining our product team philosophy
  • Drive product launches including working with regional program managers, the project manager, the marketing team and executives.
  • Work closely with industry experts to understand industry direction and trends and identify opportunities for R&D that can set us apart.

Must Have

Experience

    • 3+ years of proven work experience in product management or program management
    • Hands on experience managing all aspects of a successful product throughout its lifecycle
    • Proven experience coordinating across teams and domains with high levels of success
    • Demonstrated experience working within an Agile team
    • Ability to understand business requirements and translate them into technical requirements
    • Handles fire drills with a sense of calm and a disposition of prioritization and communication
    • Hands on experience with project management software, like JIRA, Trello, Asana, or AtTask
    • Work & Travel Orientation

    Skills 

    • Consistently demonstrates humility and openness to feedback
    • Excellent organization and time management skills
    • Excellent client-facing and internal communication skills
    • Excellent written and verbal communication skills
    • Proven ability to express abstract, complex and technical concepts in logical and compelling ways and effectively communicate recommendations and rationale to executive management
    • Have an eye for design and UX, and understand how to make trade-offs and lead teams through difficult decisions
    • Demonstrates a “toolbox” of approaches to understanding and solving problems (i.e. deduction, convergent, and divergent thinking)
    • Naturally curious and interested in challenging assumptions
    • Solid organizational skills including attention to detail and multitasking skills
    • Solid technical background with understanding and/or hands-on experience in software development and web technologies
    • Team player and always willing to roll up one’s sleeves to support the team regardless of title
    • Excellent at drafting proposals; documenting strategic thinking, problem solving and considering multiple perspectives and scenarios
    • Strong working knowledge of Excel or Google Sheets, Google Analytics

    Work & Travel Orientation

  • Able to work independently in a remote capacity, while remaining productive with the team.
  • Able to commute once/week to the team office
  • Ability to travel 1-2 times per quarter

Education

  • BS in Operations, Computer Science, Marketing or relevant field

Must Love

Being an awesome human

    • Exploring and discussing new design methods and styles
    • Being open minded and learning
    • Making an impact
    • Working independently
    • Self-starter / Loves to try new things
    • Operating in a world with potentially many hypotheses or unknowns
    • Being flexible to new information, new constraints, and new opportunities

Collaborating with Others

  • Over-communicating
  • Teaching / Mentoring / Answering questions about what, why and how
  • Love receiving and giving feedback; Requesting feedback from peers, mentors, and managers and iterating
  • Collaborating with stakeholders and partners both internally and externally.
  • Not afraid to engage and help people take their ideas and turn them into an amazing experience.

Apply Now

Please send a resume and cover letter to careers@teach.org. We will be reviewing candidates on a rolling basis, so the sooner you apply, the better.

About TEACH

The quality of an education system—and the future of a nation—depends on its teachers. Our children will only receive the world-class, equitable education they deserve, when we have an excellent teacher in every classroom. Yet, the U.S. is currently facing a teacher talent shortage. To address the shortage, the U.S. Department of Education launched a national initiative—TEACH.org—to proactively recruit talent and rebrand the teaching profession, and in 2015, TEACH.org was incorporated as a nonprofit based in San Francisco with an office in Seattle.

TEACH.org receives tens of millions of dollars each year in donated ad placements, reaching millions around the country with messaging that rebrands teaching. This ad campaign drives millions of visitors to www.teach.org, our core product, where we build a teacher recruitment platform for school districts and state departments of education.

Anti-Discrimination Policy and Commitment to Diversity

TEACH.org is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.

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Locations

San Francisco, California
Seattle, Washington

Role

Product Management

Experience Level

Mid Level

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