Product Manager

Office of Academic Innovation, University of Michigan - Ann Arbor, Michigan - Full time

Job Summary

The Office of Academic Innovation at the University of Michigan needs a creative, detail oriented individual to collaborate with our other product managers and our software portfolio manager to grow adoption of our home grown educational technology tools. This role is also an opportunity to work with schools and colleges at the University of Michigan to identify alignment between their strategic priorities and academic innovation, define the vision for products at those intersections, and work closely with experts in many domains to bring that vision into reality. The Product Management team reports to the Director of Strategic Initiatives and collaborates with colleagues across the Office of Academic Innovation to design and iterate new and existing products and to develop frameworks for describing our work to our diverse stakeholders.


Are an active listener that can synthesize what you hear into a digestible framework. You enjoy taking an ill-structured problem, right-sizing it and building skills or relationships to answer that problem. You are very comfortable facilitating discussions amongst diverse groups of all sizes and can stay positive even when encountering resistance. You are thoughtful about what makes a delightful learner experience. You have an entrepreneurial and collaborative approach to your work and a passion for higher education. You pursue context relentlessly.

You thrive in an environment where new opportunities and questions pop up in unexpected places and you get to work on a team trying to answer those questions as they take shape. You take tremendous pride in your work, but ownership of a project isn’t critical to you; you are happy to let initiatives go as they mature. You have a strong service-orientation and take a user-centered approach to the design of new programs and products. You think impractically before layering in constraints. You love learning and are intensely passionate about making educational products that are engaging and effective for all learners.

You likely have had consulting experience, perhaps in higher education, but just as likely in other sectors. You have experience identifying user needs, scoping complex problems, and designing and creating something new to help an organization realize its potential. You have deep intuition and passion for what makes a great higher education product and a desire to help the great public research university achieve our vision for the future.


The Office of Academic Innovation is a strategic priority for the University of Michigan. Through curricular innovation, leadership in learning analytics and personalization at scale, AI aims to shape the future of learning and redefine public residential education at a 21st century research university by unlocking new opportunities for the U-M community and learners around the world.

Our preferred future includes:

  • An open model for pre-college learning and preparation that broadens access and enhances participation
  • A personalized, rigorous, and inclusive model for residential education grounded in learning analytics and experimentation
  • A flexible and networked model for global and lifelong learning that embraces the evolution of a more permeable university
  • A participatory and inclusive model for public engagement that accelerates bilateral knowledge construction and sharing

As we reimagine the global public research university and create a culture of innovation in learning, we value:

  • boldness and humility
  • creativity and process
  • risk taking and tradition
  • personalization and scale
  • openness

For more information, please visit our website: Academic Innovation.

Note: This is a three year, term-limited appointment with the possibility of renewal.


  • Analyze the needs of users and potential users to inform the design and iteration of emerging and existing products
  • Define product vision, strategy, roadmap, and milestones for emerging and existing products within the Academic Innovation portfolio
  • Work with faculty at U-M to facilitate their adoption of tools for teaching & learning developed in Academic Innovation
  • Liaises with current and potential faculty and staff users of tools to identify feature requests and relays requests and feedback to the respective development teams and/or the software portfolio manager
  • Define metrics to demonstrate the impact of our products
  • Build a range of assets, e.g.. visuals, slide decks and written descriptions, to facilitate our clients’ understanding of our products
  • Systematically analyze a product to develop appropriate frameworks to shape how our diverse stakeholders understand our work
  • Work with AI leadership to identify, conceptualize and scale new products

Required Qualifications

  • Master’s degree and 2-5 years of related experience building successful programs, products, or initiatives
  • Comfort and facility with learning new technologies
  • A history of tackling big projects systematically with positive results
  • Demonstrated initiative, independent judgment, diplomacy, and service-oriented attitude
  • Demonstrated organizational, interpersonal, oral, and written communication skills
  • Excellent team and communication skills
  • Excellent attention to detail
  • Excellent analytical and problem solving skills
  • Ability to work well in a multicultural and collaborative environment
  • Skill in promoting diversity and inclusion and bringing an equity focus to our work

Desired Qualifications

  • Experience working with or in higher education, or comparable experience
  • Experience working in research universities
  • Higher education teaching experience

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Product Management

Experience Level

Mid Level

Office of Academic Innovation, University of Michigan

The Office of Academic Innovation at the University of Michigan aims to shape the future of learning and redefine public residential education at a 21st century research university by unlocking new opportunities for the U-M community and learners around the world.w

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