Product Manager, Educators

Understood.org - New York - Full time

Understood’s mission is to make a positive difference for the 1 in 5 individuals in the United States with learning and attention issues, including dyslexia, ADHD and more. We’re building the next generation of digital platforms for these 70 Million+ people in the U.S. who learn differently. We believe they have the potential, and right, to lead a fulfilling life. 

Understood’s leadership and focus on impact have created a unique opportunity to work at a non-profit and experience the culture and challenges to rival any for-profit, tech enabled company in NYC.  Because we are privately funded, it allows us to spend our efforts prioritizing our resources towards problem solving. It’s a great time to join our cause, grow your career and have a real impact on people’s lives!

About the Position

Understood is looking for a product manager to collaborate in creating a new platform for Educators. This person will help us build best-in-class products that drive impact and create lasting, meaningful change in the lives of the 1 in 5. We will do this by building the knowledge, skills, and mindsets educators need to ensure the 1 in are successful.

We are looking for a self-starter to help us accomplish this work. The ideal product manager is collaborative, innovative, detail oriented and empathetic to the needs and experiences of the people we serve. This position will partner closely in product ideation, discovery and execution and will work with our program, engineering, search, data and analytics teams.

The platform will include informational content for educators served via a content management system (CMS), as well as professional development content modules served through a learning management system (LMS) or built in house.

Key Responsibilities

Improve the impact of Understood's digital resources by identifying product improvements; conducting research; generating product requirements; determining specifications and production timetables; performing light project management; and collaborating with the Educator program lead to ensure the best and most impactful experience for our users. Works with the VP Product to support and drive the product strategy, including but not limited to:

  • Using research to ideate and validate product needs
  • Helping create and translate product strategy and roadmap into detailed requirements,wireframes and prototypes.
  • Owning backlog grooming, ensuring that tasks are fully realized to ensure successful results.
  • Working closely with the engineering team by creating user stories, clearing roadblocks, and ensuring stakeholder needs are being implemented.
  • Analyzing and making recommendations for whether to build or use 3rd party vendors for our needs (LMS, for example).
  • Being mindful that the voice of our Teacher Fellows, education cohort/partners and educator community is echoed throughout the product development process. This includes the consistent practice of incorporating user feedback into the development loop through various market testing and research projects as needed.
  • Ensuring that accessibility remains a top priority, aligning with Universal Design for Learning.
  • Helping validate product hypotheses with surveys, A/B testing, etc.
  • Supporting and guiding new product execution by developing time-integrated plans with engineering, UX design, content, marketing and partnership teams.
  • Keep the multi-discipline teams coordinated and on track in launches and enhancements.
  • Maintaining professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies.

Requirements

  • Minimum of 2 - 5 years relevant work experience
    • 2+ years of education-related experience along with 2+ years product management experience .   and/or
    • 2+ years of education tech product management experience
  • Experience in a nonprofit; in a software company; in the area of business strategy; and/or as a tech entrepreneur.

Knowledge, Skills, and Abilities

  • Proven track record of contributing to and delivering new products and features that helped your company grow.
  • Ability to work with a team, accomplishing related results as needed.
  • A thorough familiarity with Agile software development methodologies.
  • A strong desire to work hard in a small, fast-growing organization doing whatever it takes to move organizational priorities forward.
  • Belief in the potential of the 1 in 5; alignment with Understood’s mission.

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Role

Product Management

Experience Level

Mid Level

Understood.org

Understood.org’s mission is to make a positive difference for the 70 Million plus individuals in the United States with learning and attention issues. 

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