People Operations Manager

TalkingPoints - Remote - Full time

About TalkingPoints

TalkingPoints is an award-winning education technology non-profit organization with the mission to unlock the potential of low-income, underserved families to support their children’s learning by partnering with their children’s schools. COVID-19 remote learning environment has made our mission ever more urgent and important. We’re building a one-of-a-kind product in the market, a multilingual family engagement platform that connects families and teachers using human and artificial intelligence powered, two-way translated messages and personalized supports — eliminating language, time limitations, and know-how as barriers to school/family connection.

Millions of teachers and families are using TalkingPoints in their classrooms, schools and districts across the U.S. TalkingPoints works with key school district partners such as Oakland Unified, Seattle Public Schools, Boston Public Schools, Buffalo Public School, Wake County and NYC DOE. We have won awards from NYU, MIT, Google, Forbes and are backed by Google, Eric Schmidt, AT&T, Cisco, and Stanford University to name a few.

We're at a critical inflection point in the organization's growth, our user base has grown exponentially in the past year while our team doubled and will double again over the next year. It's an important time to join our team and build on our momentum and ability to support students and families during this critical time in which education equity gaps are more concerning than ever. Learn more.

Diversity: we celebrate it, we support it, and we thrive on it!

The opportunity

As our People Operations Manager, you'll play an important role on TalkingPoints’ HR and People team. You'll manage people and talent operations to ensure TalkingPoints continues to have a supportive, results-driven, and collaborative workplace culture.  This is a full-time, exempt position. The People Operations Manager will report to and work closely with the Senior HR and Operations Manager. On a given day, you will:

  • Manage end-to-end talent acquisition operations, including creating and posting job descriptions, scheduling interviews, preparing interview packets, and hiring qualified job applicants.
  • Partner with Senior HR and Operations Manager to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, and retention.
  • Securely manage, update, and maintain all personnel records digitally using HRIS and maintain accurate and up-to-date employee information in payroll administrator platform.
  • Manage benefits administration and relationship with our benefits broker, ensuring TalkingPoints offers competitive benefits and perks.
  • In partnership with People and Operations teams, plan and execute team building events throughout the year to champion and drive team positive culture.
  • Ensure the team is up-to-date on state and federal requirements and maintain knowledge of trends and regulatory and employment law changes.
  • Champion onboarding for all new hires and ensure the process is consistent and successful for new teammates. Identify and implement process improvements as needed.

Who you are


  • Minimum of 3+ years experience in human resources and/or people operations.
  • Proven track-record of end-to-end talent acquisition and recruiting operations.
  • You’re proficient or have the ability to quickly learn HRIS and talent management systems such as BambooHR, Gusto, and Lattice.
  • You’re savvy with Google Suite, Zoom, Slack, and you can learn new tools quickly.
  • You’re a strong communicator both verbally and in writing, and know how to tailor messaging based on your audience.
  • You’re a continuous learner and think through how to improve efficiencies to streamline workflows and existing systems.
  • You possess strong interpersonal, conflict resolution, and analytical skills.
  • You’re a go-getter that has a strong attention to detail.
  • You’re able to prioritize tasks and delegate them when appropriate.
  • You act with integrity, professionalism, and confidentiality.
  • SHRM-CP certification, PHR certification and/or other human resources certifications preferred.
  • Experience in a high-growth startup is a plus.

Nice to haves:

  • Experience with U.S.-based K-12 education systems
  • Experience with communities we serve (e.g., underserved populations, education, immigration, bilingual and/or multicultural environments)

Overall fit with our org culture - we look for team members who are

  • User and mission-oriented: we are devoted to our mission with empathy towards the communities we serve.
  • All-in together: we go above and beyond the job description, working together as a team.
  • Agile & action-oriented: we get things done, knowing that our progress is urgent to our communities.
  • Always Learning: we are always learning, with a growth mindset, to reach our full potential.
  • Boldly Courageous: we take risks in order to achieve big things.
  • Resourceful: We are creative, solution-oriented, and scrappy.

What we offer

  • An incredible opportunity to build a mission-driven, rapidly growing startup tech nonprofit
  • Competitive salary, full coverage health insurance, benefits, and unlimited time off
  • 401K match
  • Annual professional development benefit
  • Flexibility to work remotely
  • Fun, smart, dynamic, motivated team focused on working together to transform family engagement to serve the families who need it most

How to apply

Please submit your resume, a brief paragraph describing your interest, and a link to your LinkedIn profile

Apply for this job

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Hr / Recruiting

Experience Level

Mid Level


TalkingPoints is an award-winning education technology non-profit organization with the mission to unlock the potential of low-income, underserved families to support their children’s learning by partnering with their children’s schools
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