People Operations Manager

Pathstream - San Francisco, California or Remote - Full time

What we do

At Pathstream, our mission is to create the most accessible and effective career pathways to knowledge economy jobs, at scale. We do this by partnering with leading tech companies, such as Facebook and Unity, to support the delivery of career-critical digital skills programs through our national network of community college and university partnerships which collectively reach over 1 million students.

Unlike the passive experience of most online learning platforms, our career programs are delivered through our own online learning environment which teaches job-critical tech skills through active learning experiences and real work simulations. Throughout the courses, users build a portfolio which demonstrates their skills and ultimately earn a certification from the relevant software platform company, both of which ensure that their efforts translate into actual career mobility.

We have built programs for clients such as, Facebook on Digital Marketing, Unity on VR/AR, and Silicon Valley Bank in Business & Data Analytics.

What this role is about

As People Operations Manager you will work with the CEO and Leadership team to help Pathstream effectively and efficiently hire great people into our growing team. This includes designing and implementing the sourcing, interviewing and hiring processes that will define our recruiting operations. You will also manage onboarding, team culture events, and internal operations associated with this. This is an incredible opportunity to join a growing team committed to serving the underserved in education.

What you’ll do

Hiring

  • You will work with our CEO and Leadership Team to run the end-to-end recruiting and hiring process.
  • You will develop a clear picture of the current and future hiring needs aligned to organizational goals for our company.
  • You will conduct research necessary and then compose job descriptions, and ideal candidate profiles.
  • You will use innovative sourcing methods and channels to develop a sustainable candidate lead strategy to efficiently identify and attract the top prospective candidates.
  • You will employ tested strategies that enable you to design and facilitate an inclusive candidate evaluation process.
  • You will provide calendar support for the scheduling of meetings and interviews with multiple parties.
  • You will attend events and maintain relationships with key candidates and organizations to build hiring pipeline
  • You will work with our team to establish the culture, traditions and operations that define our cycle of success.

Onboarding, Culture & Operations

  • You will create and drive an optimal onboarding process at Pathstream by partnering with hiring managers to ensure that all new hires:
    • are warmly welcomed into the organization and onto their team appropriately,
    • introduced to the Pathstream working culture so that there is a clear vision for what success looks like for their role,
    • ensure they have an understanding of Pathstream’s mission, norms, and overall vision.
  • You will assist with the logistics planning and execution of team events including all-hands meetings, off-sites, and various social gatherings and partner with leadership to contribute to the program design of these events.
  • You will assist with contractor and subject matter expert contracts, invoicing, and expenses.
  • You will assist with/drive special projects as required/able.

You’ll be successful if you have many of the following qualities

  • You’re an excellent communicator. You’re capable of discovering and articulating conceptual ideas as well as detailed information about roles and opportunities.
  • You are a culture builder – you seek to build relationships across teams and creatively build community among your coworkers.
  • You have excellent judgment about people - what motivates them, what they value, and who might be a fit for current and future roles.
  • You have experience in running a complete recruiting cycle, including job discovery, sourcing, evaluation and selection.
  • You understand that adhering to a strong recruiting process leads to great results.
  • You have an excellent understanding of diversity practices and inclusive hiring methods.
  • You are a disciplined user of applicant tracking systems (ATS) to manage, track, and report on candidate pipeline and progress.
  • You are highly detail oriented and can keep track of multiple projects, candidates, at once.
  • You seek to connect people and develop new partnerships.

You get bonus points if

  • You have experience recruiting in higher education or corporate learning.
  • You have experience facilitating organizational culture and team design.
  • You have knowledge of employer branding strategies.
  • You have an established network that you can call on to help drive your success.

We are a great match for you if

  • You’re deeply passionate about increasing equity and access in education and/or workforce development / training.
  • You’re a great team member who is kind, collaborative, and supportive.
  • You believe deeply in learning and development and seek feedback to improve.
  • You’re collaborative by nature and are energized by cross-functional work.
  • You thrive in fast changing, high growth environments with changing expectations and responsibilities.
  • You understand that a job goes beyond a job description and are willing to lend a helping hand wherever it’s needed.

What we offer

Pathstream offers the full package – great benefits, a fun place to work and the opportunity to have a growing career. Specifically,

  • We offer a competitive salary commensurate with experience.
  • We offer a comprehensive benefits package, including medical, dental, vision, disability, life insurance, flex spending accounts, paid time off, commuter benefits, and 401(K).
  • We’re open to the role being remote or in-person in our San Francisco office.
  • We provide free snacks, drinks, coffee, and tea in our San Francisco office.
  • We’re building an exciting and dynamic culture, and we commit to investing in and supporting our amazing people to grow their careers with us.

What’s next

If you’re interested in joining our Pathstream team, please submit the following application materials to our online job posting:

  • A cover letter describing your interest in Pathstream and how your past experience has prepared you for this role. Please include your salary needs.
  • A Resume.

Pathstream is an equal opportunity employer. Our company values diversity and believes diverse teams make innovation possible. We encourage all qualified applicants from any race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or other characteristic to apply.

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Role

Hr / Recruiting

Experience Level

Mid Level

Pathstream

At Pathstream, our mission is to create the most accessible and effective career pathways to knowledge economy jobs, at scale. We do this by partnering with leading tech companies, such as Facebook and Unity, to support the delivery of career-critical digital skills programs.

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