Partner Implementation Specialist - Contractor

TalkingPoints - Remote - Full time

About TalkingPoints

TalkingPoints is an award-winning education technology non-profit organization with the mission to unlock the potential of low-income, underserved families to support their children’s learning by partnering with their children’s schools. COVID-19 remote learning environment has made our mission ever more urgent and important. We’re building a one-of-a-kind product in the market, a multilingual family engagement platform that connects families and teachers using human and artificial intelligence powered, two-way translated messages and personalized supports — eliminating language, time limitations, and know-how as barriers to school/family connection.

Millions of teachers and families are using TalkingPoints in their classrooms and schools and districts across the U.S. TalkingPoints works with key school district partners such as Oakland Unified, Wake County and NYC DOE. We have won awards from NYU, MIT, Google.org, Ashoka, Forbes and are backed by Google.org, AT&T, Carnegie Corporation, Schmidt Futures, Stanford University and NewSchools Venture Fund, to name a few. Most recently we were named an evidence-based learning platform to support by MIT’s J-Pal, and our research partners include University of Chicago and MIT. Learn more.

Diversity: we celebrate it, we support it, and we thrive on it!

The Opportunity

As our dedicated Partner Implementation specialist you will have the opportunity to support successful setup of our School and District Partners onto the TalkingPoints platform. You’ll be working closely with a small but supercharged, tightly-knit, mission-driven team, focused on driving family engagement in support of schools, teachers, and families. You will:

  • Work as a full-time contractor, from July to November 2021.
  • Work closely with our Partner Success Manager to ensure that the data provided by our School and District Partners is correctly provided for successful account implementation.
  • Specific tasks will includes:
    • Receiving and auditing data
    • Reformatting as needed to fit TalkingPoints data requirements
    • Working with Partner Success Manager to communicate with Partners regarding any changes that need to be made by the partner
    • Communicating regularly with our Engineering Team regarding any data issues encountered during the upload process

Requirements

  • You must be very comfortable editing and auditing Excel/Google spreadsheets.
  • You have a thorough attention to detail required to identify problems and ensure that data is in usable condition
  • You must be an efficient worker who looks for opportunities for improvement
  • You must be able to communicate effectively with multiple parties
  • You must be a quick learner and able to get up to speed quickly during our fast-paced onboarding as well as learning on the job
  • You should be adaptable to potentially changing processes
  • You must have or be willing to undergo a background check that is necessary for work with student data

Nice to haves

  • Experience with the U.S. K-12 education system
  • Experience and/or empathy with communities we serve (e.g., underserved populations, education, immigration, bilingual and/or multicultural environments)

What we offer

  • An incredible opportunity to build a mission-driven, rapidly growing startup tech nonprofit
  • Flexibility to work remotely
  • Fun, smart, dynamic, motivated team focused on working together to transform family engagement to serve the families who need it most

How to apply

Please submit your resume, a brief paragraph describing your interest, and a link to your LinkedIn profile

Apply for this job

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Role

Operations

Experience Level

Mid Level

TalkingPoints

TalkingPoints is an award-winning education technology non-profit organization with the mission to unlock the potential of low-income, underserved families to support their children’s learning by partnering with their children’s schools.
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