Partner Engineer

Clever - San Francisco, California - Full time

Job Summary

Clever is the fastest-growing product in K-12 education, trusted by over 300 learning software companies and more than 50% of America's public and private schools. These organizations rely on Clever to put the best software in the hands of over 20 million students every day.

Our partners want to build applications that make millions of K-12 teachers and students happy. Your task is simple: ensuring that working with Clever makes it easier for them to get that done.

You’ll be part of a dynamic and growing team tasked with driving the technical excellence and scale of partner integrations. In this role, you’ll build your technical and interpersonal skills in a hybrid experience that spans sales-engineering, integration design, solutions consulting, and technical content creation. You’ll be working closely with partners that range from education-industry titans to small startups, so you’ll rely heavily on your ability to craft solutions for a large range of technical challenges. Empathy and patience are in your blood, and you shine at listening to clients’ technical needs and working with and advising them to make nitty-gritty technical integrations seamless. You’re the architect and evangelist of Clever’s partner experience: developers leave meetings with you energized and excited to build products that will delight millions of students and teachers. Senior candidates are encouraged to apply.

A Day in the Life

  • Collaborate with and provide technical guidance to developers from a leading Math application through consultative integration design sessions as a trusted advisor.
  • Whiteboard Clever’s architecture with an exciting potential customer and lead a discussion on how to align their business requirements with Clever’s technical capabilities.
  • Champion the voice of the customer in a product meeting to help prioritize bugs and feature requests.
  • Partner with Clever customer service representatives on an escalated ticket from a partner who’s experiencing an issue with their integration.
  • Develop technical and business understanding of a wide range of integration use cases, ranging from curriculum to assessment apps, summarizing key learnings and generating best practices for the community.
  • Meet with a member of our engineering team to learn more about an upcoming release and update them on a particularly complex partner integration.

What we’re looking for

  • Relevant experience as an external-facing technologist at the intersection of product, engineering, and business (e.g. sales engineer, partner engineer, solutions engineer, solutions consultant, developer advocate, success engineer, technical consultant)
  • Excellent technical communication. You can explain complex concepts clearly and succinctly in your writing and speech and excel at influencing behavior and outcomes.
  • Some real-world programming experience. You don’t have to be an engineer yourself, but you’ll be guiding developers to build rock-solid Clever integrations and think through architectural design decisions. Experience with APIs is a plus.
  • Deep understanding and empathy for developers and customers, with a genuine passion for enabling and advocating for developer success.
  • A strong belief in Clever's mission: making it easy to bring great software to the classroom.

What Clever offers

  • A chance to revolutionize the way schools use technology.
  • Competitive salary and significant equity in a well-funded, high-growth company.
  • Catered lunch daily.
  • Generous vacation and holidays.
  • Top-notch healthcare, vision, & dental coverage.
  • Unlimited Amazon.com credits for learning.
  • An incredible team of fun, bright coworkers.

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Role

Customer Implementation / Customer Success

Experience Level

Mid Level

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