Part Time School Site Technician

Voices College-Bound Language Academies - San José, California - Part time

Overview

Though 9 in 10 Latino young adults say a college degree is important for success in life, fewer than 15% age 25 or older hold a bachelor’s degree. Voices College-Bound Language Academies exist to change that.

Founded in 2006 by East San Jose native and National Board Certified Teacher Frances Teso, Voices is a public charter school network with a mission to prepare all students for the challenges of higher education through the context of an academically rigorous dual-language program. With the Voices dual-immersion model, students receive 80% of instruction in Spanish and 20% in English starting in kindergarten. The percentages shift by 10% per year until reaching 50:50 in third grade. As a result, every student, regardless of home language, graduates bilingual and biliterate in English and Spanish.

In 2019-20, Voices will operate four public charter schools: Voices-Franklin McKinley (K-8), Voices-Morgan Hill and Voices-Mt. Pleasant (both Transitional Kindergarten - 5th, growing to Transitional Kindergarten - 8th) and Voices West Contra Costa (Transitional Kindergarten- 3rd). As we expand to serve more traditionally underserved students in Santa Clara County and surrounding counties, Voices seeks additional team members who share a commitment to its mission and believe joyful learning and world-class academic preparation are not mutually exclusive.

Role Summary

Voices’ School Site Technician enables student learning at all time by ensuring technological excellence. Reporting to the Business Manager, the School Site Technician will be responsible for maintaining technology hardware,internet and network connectivity, assisting teachers and students in the implementation of software programs, and enforcing cybersecurity best practices. The ideal candidate will have strong analytical and problem solving abilities, work effectively with students and staff through a warm and demanding approach, and have an unwavering commitment to achieving the Voices’ mission.

Key Responsibilities

Technician:

  • Fulfill staff requests for technology help regarding hardware and troubleshooting of software
  • Execute start of the year school year processes that include maintaining and assigning technology
  • Support with the installation of software onto Windows OS laptops, ipads, and Chromebooks
  • Researches hardware and software failures and configuration issues to discover fixes, identifies trends in technical failures, and recommends long-term solutions
  • Direct students and staff in the care and use of technology
  • Act as a resource to classroom teachers with a large group of students in the area of computers technology
  • Provide purchasing support to staff by assisting in the preparation of specifications for technology purchases
  • Plan and schedule regular preventative maintenance on printers, projectors, and other technology
  • Assists in data maintenance activities including data entry, data transfer to and from other agencies, archiving data, and identifying and correcting corrupted data
  • Participate in trainings or webinars for testing platforms and technology related products/services
  • Ensure students and staff compliance around FERPA and CIPA laws
  • Monitors vendor support websites for new support documentation and maintenance patches, and applies or recommends fixes as needed
  • Input email addresses and maintain passwords and organizational structure for Google accounts
  • Maintain and manage technology inventory
  • Manage internal technology ticket queue using Samanage system
  • Other duties as assigned

Voices Technician candidates will have the following:

Required Qualifications:

  • High school diploma or equivalent
  • Minimum 2 years of experience in computer applications and operations
  • Ability to operate and install Windows, Chrome OS based, and iOS devices and a variety of other educational software and systems equipment
  • Willingness to assist with other school-related duties as needed
  • Willingness to learn, implement, and communicate best cybersecurity practices
  • Excellent oral and written communication skills in English; Fluency in Spanish highly preferred
  • Outstanding organizational skills with experience interacting with a broad range of stakeholders
  • Experience or commitment to public education, social justice, efficacy and equity
  • High proficiency in Microsoft Excel, PowerPoint, Word, Google Apps
  • Ability to work well independently and within a team environment

Preferred Qualifications:

  • A.A. Degree in Computer Technology and/or related field preferable
  • Experience in industry or educational applications of computer technology
  • Previous experience in the field of education and working well with students

Working Conditions:

  • Regular requirement to stand, sit, walk, talk, hear, see, read, speak, reach, stretch with hands and arms, stoop, kneel and crouch
  • Lift and carry objects weighing up to 50 lbs.
  • Occasional evening and or weekend work
  • Tolerate high levels of stress
  • Occasional travel
  • Willingness to be trained as needed

Prior to Employment: Once an offer has been extended, a candidate must meet the following criteria to receive a final contract:

  • First Aid/CPR Certification
  • Clear Criminal Background Check
  • Valid TB Clearance

Key Compensation:

  • Hourly compensations range: $21.00 to $24.00 DOE
  • Exceptional growth opportunities
  • Retirement plan

Contract:

  • Reports directly to Business Manager
  • Permanent Part-Time, Non-Exempt Position
  • At-Will Contract

If you have any questions about this position, please contact our hiring team by email at jobs@voicescharterschool.com. Thank you.

Voices College-Bound Language Academies is an equal opportunity employer. It is the policy of Voices to afford equal employment and advancement opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, ethnicity, ancestry, sex, sexual orientation, age, physical or mental disability, marital status, citizenship status, medical condition, or any other legally protected status.

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Role

Operations

Experience Level

Mid Level

Voices College-Bound Language Academies

Voices is a public charter school network with a mission to prepare all students for the challenges of higher education through the context of an academically rigorous dual-language program.

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